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technical support agent @ MFG Technologies

Sherbrooke, Quebec, CAOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Computer and technology knowledge: Database software. MS Windows. SQL. SharePoint. Spreadsheet. XML. Enterprise resource planning (ERP) software.

Own tools/equipment: Computer. Internet access. Cellular phone.

  • Personal suitability: Accurate.
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Initiative.
  • Judgement.
  • Organized.
  • Team player.
  • Ability to multitask.
  • Time management.
  • Honesty.
  • Screening questions: Do you have experience working in this field?.
  • Do you have the equipment you need to work from home (like internet and a workspace)?.
  • Do you have the required certifications listed in the job posting?.
  • Do you meet the language requirements listed in the job posting for the position (English or French)?.
  • Experience: 2 years to less than 3 years.
  • Employment terms options: Day.
  • Workplace information: Remote.

Skills

Database SoftwareMS WindowsSQLSharePointspreadsheetXMLComputerinternet accesscellular phoneclient focusefficient interpersonaloral communication

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