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rooms manager - accommodation services @ David Thompson Resort

CAOnsiteFull-time
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About this role

Education: College/CEGEP. or equivalent experience. Asset languages: Mandarin.

Work setting: Staff accommodation available. Rural area. Campground. Willing to relocate. Hotel, motel, resort.

Tasks

  • Develop and implement policies and procedures for daily operations.
  • Supervise staff.
  • Conduct performance reviews.
  • Negotiate with suppliers for the provision of materials and supplies.
  • Conduct training sessions.
  • Negotiate with clients for the use of facilities.
  • Arrange for and oversee maintenance activities.
  • Enforce policies and procedures.
  • Address customers' complaints or concerns.
  • Assist clients/guests with special needs.
  • Establish work schedules.
  • Organize and maintain inventory.
  • Supervision: 3-4 people.
  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Attention to detail.
  • Large workload.
  • Personal suitability: Client focus.
  • Efficient interpersonal skills.
  • Team player.
  • Screening questions: Are you available to start on the date listed in the job posting?.
  • Do you have experience working in this field?.
  • Government programs: Recognized employer.
  • Experience: 2 years to less than 3 years.
  • Employment terms options: Night.
  • Day.
  • Weekend.

Other benefits: Free parking available. On-site amenities. Other benefits. Team building opportunities. Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).

Supports newcomers and/or refugees with foreign credential recognition. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Facilitates access to Elders who can offer support and guidance to Indigenous workers .

Skills

performance review

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