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front desk agent @ Siding 16 Lodge

Wetaskiwin, Alberta, CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate. or equivalent experience.

Tasks

  • Register arriving guests and assign rooms.
  • Take, cancel and change room reservations.
  • Provide information on hotel facilities and services.
  • Provide general information about points of interest in the area.
  • Process guests' departures, calculate charges and receive payments.
  • Maintain an inventory of vacancies, reservations and room assignments.
  • Follow emergency and safety procedures.
  • Clerical duties (i.e. faxing, filing, photocopying).
  • Answer telephone and relay telephone calls and messages.
  • Assist clients/guests with special needs.
  • Perform light housekeeping and cleaning duties.
  • Provide customer service.
  • Personal suitability: Client focus.
  • Flexibility.
  • Organized.
  • Reliability.

Experience: 1 to less than 7 months.

  • Health benefits: Dental plan.
  • Health care plan.
  • Vision care benefits.

Skills

Customer Servicelight housekeepingFilingPhotocopyingfaxing

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