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Operations manager, restaurant @ Wendy's Restaurant

Alliston, Ontario, CAOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Tasks

  • Evaluate daily operations . Plan and organize daily operations.
  • Recruit staff.
  • Set staff work schedules.
  • Determine type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Conduct performance reviews.
  • Cost products and services.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Participate in marketing plans and implementation.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Plan, organize, direct, control and evaluate daily operations.
  • Supervision: More than 20 people.
  • Computer and technology knowledge: MS Access.
  • MS Office.
  • Point of sale system.
  • Spreadsheet.
  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Repetitive tasks.
  • Handling heavy loads.
  • Physically demanding.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Standing for extended periods.
  • Large workload.
  • Personal suitability: Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Employment terms options: Early morning.
  • Government programs: Recognized employer.
  • Employment terms options: Evening.
  • Experience: 1 year to less than 2 years.
  • Employment terms options: Morning.
  • Night.
  • Day.
  • Weekend.
  • Overtime required.

Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers .

Skills

Microsoft AccessMicrosoft Officepoint of sale systemspreadsheetperformance review

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