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retail store supervisor @ Shell Shop

Hamilton, Ontario, CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate.

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.).
  • Assign sales workers to duties.
  • Hire and train or arrange for training of staff.
  • Teach interest or professional development courses.
  • Order merchandise.
  • Authorize return of merchandise.
  • Establish work schedules.
  • Sell merchandise.
  • Prepare reports on sales volumes, merchandising and personnel matters.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages.
  • Organize and maintain inventory.
  • Supervise and co-ordinate activities of workers.
  • Manage cash.
  • Conduct performance reviews.
  • Supervise office and volunteer staff.
  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Personal suitability: Accurate.
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Dependability.
  • Excellent written communication.
  • Initiative.
  • Judgement.
  • Ability to multitask.

Experience: 1 to less than 7 months.

  • Employment terms options: Early morning.
  • Evening.
  • Shift.
  • Morning.
  • Night.
  • Day.
  • Weekend.

Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees.

Skills

Salesperformance reviewMerchandisingCommunicationInterpersonal

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