About this role
Job summary
First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Middlewood Clinic in Midhurst will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.
What you will be doing
In this exciting role at Middlewood, a service for people with eating disorder, each day brings different challenges and experiences. Working alongside the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.
Ensuring the safety and security of service users, staff and visitors is a top priority. Youll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.
Theres also a huge range of courses on offer to help grow and develop your career...
Main duties of the job
Join Middlewood Clinic in creating a positive and secure environment as a Receptionist. Your core responsibilities will include welcoming all visitors, coordinating the office diary for various events, and efficiently handling communication, ensuring the safety and security of everyone in the clinic. With this temporary full-time position, you'll gain the satisfaction of helping others in a supportive setting for people with eating disorders. Elysium Healthcare offers substantial career development, alongside a comprehensive benefits package designed to bolster your wellbeing and professional growth. This opportunity requires professionalism, communication skills, and a welcoming demeanor, with a focus on confidentiality and security awareness.
About us
Elysium Healthcare, part of Ramsay Health Care, is a dynamic provider committed to delivering exceptional care across more than 80 services in England and Wales. Specializing in Mental Health, Neurological, Learning Disabilities & Autism, Elysium takes pride in fostering an inclusive workplace with over 8,000 staff focused on the welfare and development of service users. The Middlewood Clinic is dedicated to treating individuals with eating disorders through a multidisciplinary team approach, aiming to restore healthy body weight while addressing psychological challenges. With Ramsays global network spanning 10 countries, Elysium offers ample opportunities for career advancement and personal growth.
Job description
Job responsibilities
First impressions matter.
What you will be doing
In this exciting role at Middlewood, a service for people with eating disorder, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.
Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.
There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.
Join Middlewood Clinic in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.
This is a full time position of 37.5 hours a week. The shift pattern is preferably Monday-Friday. 8am-4pm. We can also accommodate 8:30am-4:30pm.
As a Receptionist you will be
- Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
- Maintaining the upkeep of the reception area & meeting rooms are presentable.
- Managing the office diary for meetings, events, training days and therapy sessions.
- Ensuring confidentially and security to the service.
- Receiving and dealing with telephone calls, emails and post.
- Ad hoc administration tasks.
- Ensuring all appropriate leaflets and brochures are on display.
- Managing deliveries
To be successful in this role, you will have:
- Previous experience
- Computer skills
- Communication and interpersonal skills
- Must be professional, confident and diplomatic
- GCSE English Language Grade C or above
- Be efficient and enthusiastic
- Awareness of understanding confidentiality and security
- Ability work alongside a team and independently
- Must be welcoming and self-motivated
Where you will be working
Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP
Middlewood Clinic provide care and treatment for men and women who have an eating disorder including Anorexia Nervosa, Bulimia Nervosa and atypical eating disorders. Our approach will be to restore a healthy body weight and address psychological problems during treatment.
The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker.
The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £25,565
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals
About us
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- Previous experience, Computer skills, Communication and interpersonal skills, Professional, confident and diplomatic demeanor, GCSE English Language Grade C or above, Efficiency and enthusiasm, Awareness of confidentiality and security, Ability to work alongside a team and independently, Welcoming and self-motivated personality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Midhurst, West Sussex
GU29 9JP
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)