About this role
Public face of school
Provide an efficient and welcoming reception and telephone service, receiving visitors, dealing with incoming calls and emails, taking and passing on messages
Dealing positively with a wide range of queries from students and parents and consult with the Office Manager/Headteacher if further guidance is needed
Sign in late pupils, sign out pupils for appointments, recording data as required.
Sign in all visitors, ensuring they are fully aware of the school policy and procedures re safeguarding and emergency evacuation procedures.
Escort visitors to various locations as required in a professional manner
Attendance
Ensuring that attendance registers are completed each morning and afternoon and
that unexplained absences are followed up by telephone, reporting any concerns
to the Head teacher
Liaise with external agencies regarding pupil absence
Communications
Manage incoming and outgoing email communication
Deal with general queries by telephone
Manage incoming and outgoing post
Always comply with GDPR regulations
Administrative Tasks
Utilise the School information management system (Arbor) for appropriate tasks
Assist with school events during the school day e.g. visits by the school nurse,
photographer and parents
Support the administration of educational visits e.g. booking of transport, creating trip on Arbor
Work with catering provider with regards to school dinners
Administration of after school clubs, collating registers and contact details.
Carry out administrative tasks relating to admissions and induction including
copying and collating information under the direction of the Office Manager
Any other duties as commensurate within the grade in order to ensure the smooth
running of the school
Admissions
Support the Office Manager in the process of admissions by:
Dealing with enquiries from prospective parents about admission to the school and sending application forms
General
Support the overall Christian ethos of the Trust
Be a part of the school team and support the smooth running of the school.
Have an understanding of safeguarding, data protection and GDPR.
Willingness to work flexibly, occasionally outside of normal hours.
Maintain the confidentiality in the course of undertaking duties.
This is not intended to be a complete and exhaustive list of all duties and responsibilities attached to the post as this is a varied role. This job is subject to change by negotiation as this new role develops.