About this role
Salary: £? - ? per year
Requirements
- We require significant experience as a UX/UI Designer in a complex digital or transformation environment.
- We require a strong portfolio demonstrating excellent visual and interaction design skills.
- We require experience designing large-scale digital platforms, products or service ecosystems.
- We require strong experience with customer journey mapping, wireframing, prototyping and interaction design.
- We require experience creating design systems, component libraries and scalable interface patterns.
- We require a strong understanding of customer-centred design and service design principles.
- We require experience with Figma and modern design and prototyping tools.
- We require experience collaborating within multidisciplinary teams.
- We require strong communication, presentation and stakeholder management skills.
- We require experience delivering digital products and services in complex or regulated environments.
- We require a strong understanding of accessibility, inclusive design and compliance requirements.
- We require the ability to work at pace while maintaining high design quality and attention to detail.
- Desirable: experience in local government, housing, the public sector, healthcare, utilities or another regulated environment.
- Desirable: experience working within the Government Digital Service (GDS) framework.
- Desirable: knowledge of GDS Service Standards, WCAG 2.2 and GDPR principles.
- Desirable: experience designing customer portals, appointment booking systems, case management platforms or service tracking applications.
- Desirable: experience with enterprise software or complex business-critical systems.
- Desirable: knowledge of service design methodologies and digital transformation programmes.
- Desirable: experience across customer-facing and operational systems in housing, repairs, property or facilities management.
Responsibilities
- We need you to design end-to-end customer journeys and digital experiences across Housing Repairs services.
- We need you to create user flows, journey maps, wireframes, prototypes and high-fidelity designs.
- We need you to produce visual and interactive designs across web and digital platforms.
- We need you to develop design systems, interfaces and reusable components that can scale across multiple touchpoints.
- We need you to translate complex business and user requirements into clear, effective and accessible digital solutions.
- We need you to work with UX specialists, Product teams, content designers and developers to support effective design delivery.
- We need you to support user-centred design activities, design validation workshops and usability testing.
- We need you to present design work and communicate the rationale behind design decisions to stakeholders.
- We need you to work with the Design Lead and Product teams to develop and refine the overall design direction.
- We need you to ensure designs meet accessibility standards, digital best practice and organisational design principles.
- We need you to support the development of resident-facing self-service channels and digital service improvements.
- We need you to produce detailed design specifications and assets for development and implementation.
- We need you to maintain high design quality, attention to detail and visual consistency throughout the design lifecycle.
Technologies
- Figma
- Support
- Web
- UX UI Design
More
We are Sellick Partnership, an inclusive and accessible recruitment business supporting a public sector organisation in London with recruitment for an interim UX/UI Designer. The role is part of a major Housing Repairs Transformation programme redesigning resident-facing digital services to make it simpler, faster and more accessible for residents. You will work in a multidisciplinary transformation team alongside Service Designers, Business Analysts, Product Specialists, Developers and Housing Subject Matter Experts. This is an initial three-month contract, paying £600 per day via Umbrella, based in London with a hybrid arrangement of two to three days on-site. We welcome applications from candidates of all backgrounds and circumstances. Our advertised experience, rates and salary levels are guides; we assess applications based on the skills and experience evidenced in candidates CVs.
last updated 43 week of 2026