About this role
Salary: £45,000 - 45,000 per year
Requirements
- Proven experience in a Senior Credit Controller, Sales Ledger Supervisor or comparable finance role.
- Strong hands-on experience managing credit control and sales ledger activities within a commercial business.
- Previous experience supervising or managing a team member.
- Experience of contract-based billing, recurring charges and project invoicing.
- Strong working knowledge of Sage 50.
- Good Excel skills, including lookups, pivot tables and financial reconciliations.
- Experience handling customer billing disputes, credit limits and aged debt reporting.
- Excellent attention to detail and organisational skills, with the confidence to manage competing priorities.
- A proactive, professional approach to debt collection, with strong customer communication skills.
- Desirable: Experience within IT managed services, telecommunications, security or another contract-led service industry.
- Desirable: Knowledge of aBILLity or a similar billing platform.
- Desirable: Experience using Sage Intacct, ConnectWise, Autotask or Halo.
- Desirable: Familiarity with Creditsafe or other credit risk management tools.
- Desirable: Experience administering Direct Debit collections through banking systems.
- Desirable: AAT qualification or CICM studies or membership.
- Confident, organised and comfortable taking responsibility for the day-to-day running of a busy sales ledger.
- Able to work across different systems, resolve detailed billing queries and support a junior colleague.
- Strong commercial awareness, accuracy and the ability to build effective working relationships with customers and internal stakeholders.
Responsibilities
- Take ownership of credit control activities, managing high-value customer accounts and outstanding debt.
- Monitor aged debt, including 30-, 60- and 90-day balances, and proactively manage overdue payments.
- Produce and circulate weekly aged debtor reports, working with Account Managers to resolve outstanding balances.
- Monitor customer credit limits, conduct credit checks and respond to changes in customer credit ratings.
- Resolve complex payment queries and disputes while maintaining positive commercial relationships.
- Oversee the sales ledger and ensure accurate, timely invoicing across multiple revenue streams.
- Manage project invoicing from initial sales order through to final invoice.
- Administer recurring service and contract billing, including amendments, additional charges, cancellations and notice periods.
- Review invoices for accuracy and investigate discrepancies before issue.
- Manage scheduled Direct Debit collections, customer mandates and related banking administration.
- Maintain accurate customer accounts and billing information across relevant finance and operational systems.
- Supervise and support a Junior Credit Controller, providing guidance on queries, reconciliations and debt collection.
- Act as the escalation point for complex customer account and billing issues.
- Work collaboratively with the wider Finance team and operational departments.
- Identify opportunities to improve billing accuracy, credit control processes and cash collection.
Technologies
- Excel
- Support
- Sage
- Security
More
We are recruiting for an experienced Senior Credit Controller / Sales Ledger Supervisor to join an established and growing business based in Orpington. The role is in the technology, managed services and contract-based services sector, in a busy, contract-led environment where recurring billing, service contracts and project invoicing are part of the finance function. This is an opportunity for a commercially minded finance professional to take ownership of the sales ledger, manage customer relationships and support a junior team member. We welcome applications from experienced candidates seeking their next opportunity in Orpington.
last updated 43 week of 2026