About this role
Salary: £33,500 - 37,500 per year
Requirements
- Were looking for someone with at least 5 years experience in an IT support, IT solutions or IT projects role.
- You should have a proven, evidenced record of delivering projects end to end, from site survey and planning through to go-live and handover.
- A high level of attention to detail is essential.
- You should have strong infrastructure skills and excellent Microsoft 365 knowledge.
- You should have solid experience with Windows Server, networking and firewalls.
- You must be able to manage your workload accurately and independently, without close supervision.
- You must hold a full UK driving licence.
- IT security and structured cabling experience would be an advantage.
Responsibilities
- Carry out site surveys, equipment setup and project go-lives at client premises.
- Deliver infrastructure and migration projects from start to finish.
- Support clients remotely from our office and at their sites.
- Keep documentation and project checklists accurate and up to date.
- Develop and optimise workflows and processes to improve how we deliver for clients.
Technologies
- Support
- Microsoft 365
- Security
- Windows
- Office 365
- REST
More
Were JJM Networks, a Carlisle-based managed service provider delivering IT support, infrastructure and project work to businesses across Cumbria and beyond. This newly created senior, hands-on role is based at Pacific House Business Centre in Carlisle, with regular travel to client sites across the region; it is office-based and not remote or hybrid. Youll join our small team of five, report to our Technical Director and work alongside two technicians and our Finance Manager. The role is permanent and full time, subject to a six-month probationary period, with working hours Monday to Friday, 8:00am to 4:30pm (40 hours per week).
The salary is £33,500 to £37,500, depending on proven experience and skills. We offer paid certifications and training, career development, a discretionary performance-based annual bonus, use of a company vehicle for work-related travel, 28 days holiday including bank holidays, a workplace pension, and paid overtime or time off in lieu for occasional out-of-hours work. As we grow, there will be scope for the role to develop into leading projects and the technical team.
last updated 43 week of 2026