About this role
Salary: £26,000 - 30,000 per year
Requirements
- Good communication skills, both verbal and written
- Friendly and courteous manner
- Process driven
- Customer service skills
- Very Good IT skills - including Word, Excel and general Windows competency
- Problem solving attitude - being prepared to investigate a problem and try to find a solution
- Organised and proactive
- Team attitude
Responsibilities
- Maintain the level of service expected from us and represent our brand
- Assist users and answer requests through our in-house developed software
- Troubleshoot and solve problems or escalate them appropriately
- Track progress on requests while keeping stakeholders informed
- Set up new projects, move/upload/rename documents and drawings
- Learn about how we deliver our services
- Participate in occasional site meetings or placements
Technologies
- Excel
- Support
- Windows
More
We are looking for a Support Team Administrator who will be a core part of our internal processes, directly supporting our project teams and clients both in the UK and worldwide. This is a full-time role that is primarily office based, with the flexibility to work from home one to two days a week. We offer a competitive salary, 25 days of holiday plus bank holidays, a company pension scheme, and various workplace benefits including complimentary refreshments, team socials, and a cycle to work scheme. We are committed to fostering a friendly and collaborative environment.
last updated 43 week of 2026