About this role
CAMS - HOA Management company is seeking an individual to fill a part time – fill in front desk position in Belmont NC. Must provide excellent customer service in a friendly and professional manner. Hours needed to spot fill are some Monday-Friday nights 5-9pm, Saturdays 7am-2pm and/or 2pm-7pm and Sundays 7am-1:30pm and/or 1:30pm-8pm. Pay Rate: $18 an hour This position is responsible for graciously greeting residents and visitors from the front desk, addressing the questions and/or concerns of residents, as well as enforcing the rules and regulations for the amenities in an active adult residential lifestyle community. Requirements and responsibilities include, but are not limited to:
- Must enjoy working with people in general and have an outgoing and cheerful personality.
- Strong organizational and follow-up skills and the ability to multi-task.
- Perform day-to-day administrative support, such as, process incoming and outgoing mail, fax documents, check daily emails, etc.
- Working knowledge of Microsoft Office Word, Excel, and Outlook. Experience with Publisher is a plus.
- Minimum one year face-to-face customer service experience.
- Monitor facility and make rounds frequently to make sure all patrons are following rules and regulations.
- Provide assistance to homeowner’s via phone and email inquiries.
- Direct residents to proper personnel in regard to inquiries.
- Monitor over any events that may take place during shift, special events, etc..
- Maintain filing system.
- Very flexible with working hours.
- Responsible, dependable and always prepared to go above and beyond.