About this role
Job summary
The publication of the Governments 10-Year Health Plan: Fit for the Future sets out an ambitious agenda for the health of the population and for the NHS. As part of that ambition, it makes clear that every system requires an Integrated Care Board that will function as the strategic commissioner of local health services, responsible for all but the most specialised commissioning, using multi-year budgets to drive improvement. This means ensuring that the money available to our local health and care system is put to the best possible use: to improve the local population's health, reduce health inequalities and improve access to consistently high-quality services.
The NHS needs commissioners who can better understand the health and care needs of their local populations, who can work with users, providers and wider communities and partners to develop strategies to improve health and tackle inequalities and who can contract with providers to ensure consistently high-quality, safe and efficient care. Improving access and waiting times, in particular against NHS constitutional standards, will continue to be core indicators of whether population needs are being met.
At the same time, we have a collective responsibility to reduce cost and become as effective as possible through reducing duplication and being clear on our core purpose. It is clear that there is much to do.
Main duties of the job
The SCC Commander will be part of the team working in the Integrated Care Board (ICB) System Coordination Centre (SCC). The role is responsible for delivering operational oversight via the SCC to ensure system level coordination of responses across Staffordshire & Stoke on Trent ICB and Shropshire, Telford & Wrekin, known as the Cluster ICB to maintain flow across UEC pathways.
The post holder will:
o Be responsible for monitoring key operational, clinical and quality metrics via a range of dashboards to swiftly identify deterioration in UEC performance across the system and escalate where required.
o Work with the ICB and system colleagues to implement all national and local guidance and ensuring system assurance is established through clear actions and pre-set targets.
o Support the wider directorate to deliver against national and local priorities as set out in the NHSE policy to improve and transform urgent and emergency care for the population of SSOT & STW, driving better outcomes, improved operational performance and value or money in planning and commissioning.
o Be required to work 150 hours over a 4-week rota across the seven-day period, 8am - 6pm including weekends and bank holidays.
o Work closely with ICB and system colleagues to balance risk across the system in times of escalation.
About us
Our goal as a clustered ICB is to lead and support delivery of the four Integrated Care System (ICS) aims across the geographies of Shropshire, Telford & Wrekin, Staffordshire and Stoke-on-Trent:
o Improving outcomes in population health and care
o Tackling inequalities in outcomes, experience, and access
o Enhancing productivity and value for money
o Helping the NHS to support broader social and economic development.
Please note that the Cluster ICB has consulted with its workforce on changes to contractual base locations and hybrid working arrangements and is implementing a consistent hybrid working model across the Cluster. The new arrangements are intended to support closer and more collaborative working across the Cluster ICB, through a consistent approach to hybrid working and the use of designated office locations.
Job description
Job responsibilities
The postholder will assist in the interpretation and implementation of government and organisational policy supporting the team to develop actions and longer-term strategic priorities aligned to UEC and its integration. Identifying and implementing actions, accordingly, coordinating the day-to-day work of the team. The post holder will run the SCC on a daily basis which includes continuous monitoring of capacity and demand across all urgent, emergency and associated care systems, supporting the team in ensuring that the ICBs have both the capacity and resource to respond to the needs of the system even in times of pressure. The post holder will support the delivery of local and system wide information, data collation and reporting which ensures system leaders have transparent, accurate and timely intelligence upon which to make decisions.
- The postholder will be responsible for the line management of some staff working within the SCC. This will include recruitment, appraisal, CPD, career development and performance management.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to master's level in relevant subject or equivalent level of experience of working at a similar level in specialist area Extensive knowledge and expertise of UEC Pathways, Processes and Provider functions along with National and Regional Urgent Care Access Targets Proven and significant leadership experience. Evidence of post qualifying and continuing professional development Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations Member of a relevant professional body
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Negotiate on difficult and controversial issues including performance and change Negotiate on difficult and controversial issues including performance and change.
Analytical
Essential
- Problem solving skills and ability to respond to sudden unexpected demands Ability to analyse complex facts and situations and develop a range of options Takes decisions on difficult and contentious issues where there may be a number of courses of action. Strategic thinking - ability to anticipate and resolve problems before they arise.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS Shropshire, Telford and Wrekin Integrated Care Board
Address
Keele University/ Wellington Office/ Stafford
Staffordshire
ST5 5AA
United Kingdom
Employer's website
https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)