About this role
Job summary
Lincolnshire PCN Alliance LPCNA is at the forefront of transforming healthcare across Lincolnshire. Bringing together 14 Primary Care Networks, 81 practices and serving over 824,000 patients, we drive innovation, collaboration and service improvement to deliver better outcomes for our communities.
Through strong partnerships and a shared vision, we are shaping the future of healthcare by developing new models of care, improving population health and creating more joined-up, accessible services. If you're passionate about making a difference and want to be part of an ambitious, forward-thinking organisation, we'd love to hear from you.
We are entering an exciting period of growth and are looking for enthusiastic, values-driven individuals who share our ambition to improve population health and shape the future of healthcare across Lincolnshire.
Main duties of the job
We are looking for someone who
- Has experience in an administrative, coordination or patient-facing role.
- Is highly organised and able to manage competing priorities.
- Communicates confidently and professionally with a wide range of people.
- Has strong IT skills, including Microsoft Office and database systems.
- Can work independently while contributing positively to a wider team.
- Demonstrates a compassionate, person-centred approach.
- Is interested in supporting health improvement and behaviour change.
- Enjoys identifying opportunities to improve processes and services.
About us
Join a Team that is stronger together, delivering innovative and integrated care that makes a meaningful difference to people's lives.
At Lincolnshire PCN Alliance LPCNA we are instrumental in shaping the future of Primary care across the county. We are here to innovate and develop lasting change across services, with a focus on improving outcomes through population health management, service transformation and strong partnership working.
Collaboration is at the heart of everything we do. LPCNA brings together 14 Primary Care Networks, representing 81 practices and serving over 824,000 patients, to create collective impact across the wider health and care system. This includes supporting the development of neighbourhood-based models of care and bringing teams together across organisational boundaries to provide more joined-up, accessible services.
Our leadership team is made up of experienced healthcare professionals and strategic thinkers who are passionate about transforming care. Drawing on expertise in general practice, healthcare policy, workforce development, project management, service transformation and integrated care systems, they help drive innovation, strengthen partnerships and improve outcomes for patients, practices and communities.
Job description
Job responsibilities
We are seeking a motivated and organised Care and Wellbeing Navigator to support the delivery of a developing Tier 3 Weight Management Service across Lincolnshire.
This is an exciting opportunity to join a specialist team focused on improving access to high-quality, person-centred support for individuals living with complex weight-related health needs. The role will act as a central point of coordination for referrals, patient engagement and service administration, helping to ensure patients receive a seamless and positive experience throughout their journey.
You will work closely with clinicians, healthcare professionals and partner organisations, supporting service delivery through effective communication, data management, meeting coordination and performance monitoring.
No two days will be the same, making this an ideal opportunity for someone who enjoys variety, working collaboratively and contributing to the development of a growing service.
What We're Looking For
We are looking for someone who
- Has experience in an administrative, coordination or patient-facing role.
- Is highly organised and able to manage competing priorities.
- Communicates confidently and professionally with a wide range of people.
- Has strong IT skills, including Microsoft Office and database systems.
- Can work independently while contributing positively to a wider team.
- Demonstrates a compassionate, person-centred approach.
- Is interested in supporting health improvement and behaviour change.
- Enjoys identifying opportunities to improve processes and services.
Experience within healthcare, primary care, community services or referral management pathways would be advantageous but is not essential.
What We Offer
- Opportunity to contribute to an innovative and developing service.
- Supportive and collaborative working environment.
- Ongoing learning and development opportunities.
- Flexible working arrangements where service needs allow.
- The chance to make a meaningful difference to the health and wellbeing of people across Lincolnshire.
Additional Information
- Fixed-term contract: 12 months
- Full-time: 37.5 hours per week
- Some flexibility for occasional evening or weekend working may be required.
- Travel across Lincolnshire may be necessary to support service delivery.
Person Specification
Qualifications
Essential
- Good standard of education including GCSE or equivalent in English and Mathematics.
- Evidence of continuing professional development.
Desirable
- NVQ Level 3 or equivalent in Business Administration, Health & Social Care or a related discipline.
- Relevant training in health coaching, behaviour change, patient engagement or project administration.
Experience
Essential
- Experience working in an administrative, coordination or patient-facing role.
- Experience managing competing priorities and working to deadlines in a busy environment.
- Experience maintaining accurate records and handling confidential information.
- Experience using databases and digital systems to manage and retrieve information.
Desirable
- Experience within primary care, healthcare, public health, community services or weight management services.
- Experience supporting referral management processes or Single Point of Access (SPA) services.
- Experience coordinating multidisciplinary team (MDT) meetings and stakeholder engagement activities.
- Experience producing reports, monitoring performance and supporting service improvement initiatives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lincolnshire And District Medical Services (LADMS)
Address
The Deepings Practice
Godsey Lane
Peterborough
Lincolnshire
PE6 8DD
United Kingdom
Employer's website
http://www.ladms.co.uk/ (Opens in a new tab)