Phlebotomist @ Blackburn Road Medical Centre

Job summary

We are looking to recruit an enthusiastic, caring and experienced Phlebotomist to join our friendly and supportive GP practice team. The successful candidate will play an important role in delivering a safe, efficient and high-quality phlebotomy service to our patients within a busy primary care setting.

The role involves taking blood samples from patients, ensuring accurate patient identification, correct labelling and safe handling of specimens, and maintaining accurate clinical records. You will be expected to provide a professional and compassionate service, ensuring patients feel comfortable and reassured throughout their appointment, while maintaining their dignity, privacy and confidentiality.

The ideal candidate will have proven phlebotomy experience, excellent communication and interpersonal skills, and a strong understanding of infection prevention and control, health and safety, and patient confidentiality. You must be organised, reliable, able to work independently and as part of a multidisciplinary team, and committed to maintaining high standards of patient care.

This is an excellent opportunity for a motivated individual who takes pride in their work and is passionate about providing a positive patient experience within general practice.

Main duties of the job

• Undertake venepuncture to obtain blood samples from patients in accordance with practice protocols and established procedures.
• Provide a safe, professional and compassionate phlebotomy service to patients of all ages and backgrounds, ensuring dignity, privacy and comfort at all times.
• Prepare, handle, store and transport blood samples in accordance with laboratory requirements and practice procedures.
• Maintain accurate and contemporaneous clinical records, documenting procedures and any relevant information in the patient's clinical record.
• Maintain high standards of infection prevention and control, including effective hand hygiene, safe use of personal protective equipment and appropriate cleaning of clinical areas.
• Maintain strict patient confidentiality and handle sensitive information in accordance with GDPR, the Data Protection Act and practice policies.
• Work collaboratively with the wider multidisciplinary team to support the smooth and efficient running of the practice.
• Adhere to all relevant practice policies, standard operating procedures, clinical governance requirements and health and safety guidance.
• Maintain professional competence through ongoing training, mandatory updates and continuing professional development.
• Report incidents, errors, near misses and concerns in accordance with practice procedures, contributing to patient safety and service improvement.

About us

Blackburn Road Medical Centre is an established GP practice based in Birstall, Batley, West Yorkshire, providing a range of primary care services to the local community. The practice is committed to delivering safe, effective and compassionate patient care, with a focus on meeting the diverse healthcare needs of its registered population.

Our multidisciplinary team works collaboratively to provide a comprehensive range of general medical services, including the management of long-term conditions, health promotion, vaccinations and immunisations, and diagnostic and screening services.

We aim to provide a welcoming, supportive and professional environment for both patients and staff, where high standards of care, teamwork and continuous improvement are valued. As part of our commitment to delivering quality primary care, we encourage staff to maintain their knowledge and skills, work collaboratively and contribute to the ongoing development of our services.

Joining Blackburn Road Medical Centre offers the opportunity to become part of a dedicated healthcare team, making a positive contribution to patient experience and the delivery of high-quality care within the local community.

Job description

Job responsibilities

Main Duties and Responsibilities1. Clinical Responsibilities

• Undertake venepuncture competently and safely in accordance with practice protocols and training.
• Obtain blood samples from patients as requested by authorised clinicians.
• Confirm patient identity using the appropriate identifiers before undertaking procedures.
• Explain the procedure to patients, obtain appropriate consent and provide reassurance where necessary.
• Maintain patient dignity, privacy and confidentiality throughout the consultation.
• Recognise patients who become unwell or experience an adverse reaction and take appropriate action, seeking clinical assistance when required.
• Recognise the limitations of personal competence and escalate clinical concerns promptly.
• Ensure samples are labelled correctly at the point of collection and matched to the appropriate laboratory request.
• Ensure specimens are handled, stored, packaged and dispatched in accordance with laboratory requirements and practice procedures.
• Record the procedure and any relevant information accurately in the patient's clinical record.

2. Infection Prevention and Control

• Comply with practice infection prevention and control policies and procedures.
• Maintain effective hand hygiene and use personal protective equipment appropriately.
• Dispose of sharps and clinical waste safely in accordance with current guidance.
• Clean and prepare clinical rooms and equipment before and after use.
• Report any infection control concerns, equipment faults or incidents to the appropriate person.

3. Equipment and Clinical Environment

• Ensure phlebotomy rooms are clean, safe and appropriately stocked.
• Check that equipment and consumables are available and suitable for use.
• Monitor stock levels and report shortages to the appropriate member of staff.
• Ensure equipment is maintained and used in accordance with manufacturers' instructions and practice procedures.
• Maintain a safe working environment for patients, colleagues and visitors.

4. Communication and Teamwork

• Communicate professionally and courteously with patients, carers, colleagues and external healthcare professionals.
• Work effectively as part of the wider multidisciplinary team.
• Support the efficient running of the phlebotomy service and report any issues affecting patient care.
• Respond appropriately to patient queries within the limits of the role and refer clinical questions to an appropriate clinician.
• Contribute to a positive patient experience and maintain professional standards at all times.

5. Administration and Record Keeping

• Maintain accurate, complete and timely clinical records.
• Ensure laboratory request forms and specimen labels are completed correctly.
• Follow procedures for the safe handling and transportation of patient information and specimens.
• Report specimen errors, rejected samples, incidents and near misses in accordance with practice procedures.
• Maintain patient confidentiality and comply with data protection requirements.

6. Professional Responsibilities

• Comply with practice policies, standard operating procedures and relevant health and safety requirements.
• Undertake mandatory training and maintain competence in phlebotomy and related clinical procedures.
• Participate in supervision, appraisal and ongoing professional development as appropriate.
• Report concerns relating to patient safety, safeguarding, clinical practice or the working environment.
• Work within the limits of training, competence and delegated responsibilities.
• Undertake other reasonable duties appropriate to the role, as requested by the Nurse Manager or Practice Manager.

Person Specification

Qualifications

Essential

• Recognised phlebotomy qualification or equivalent evidence of phlebotomy training and competence.
• Evidence of practical experience and competency in venepuncture.
• Up-to-date training in infection prevention and control, or willingness to undertake required training.
• Basic knowledge of health and safety, safe handling of sharps and clinical waste disposal.
• Willingness to undertake mandatory training and continuing professional development relevant to the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackburn Road Medical Centre

Address

Blackburn Road

Birstall

Batley

West Yorkshire

WF17 9PL

United Kingdom

Employer's website

https://www.blackburnroadmedical.co.uk/ (Opens in a new tab)