About this role
Job summary
Somerset NHS Foundation Trust is looking to recruit a Medical Records Clerk (Band 2) to join our busy Medical Records Department based in Priorswood. This is an important operational role providing essential support to clinical services and helping to ensure patient records are available at the right place and at the right time.
The department is open from 06:00 to 18:00. The post holder will work 7.5-hour shifts, typically either 06:00-14:00 or 10:00-18:00, depending on service needs. Flexibility to work across these shift patterns is required.
As a Medical Records Clerk, you will play a key role in the safe and effective care of our patients by managing the creation, retrieval, tracking, filing and secure movement of medical records. You'll join a supportive team and contribute to the Trust's vision for modernising medical records and progressing towards a digital records future.
This is a practical, hands on role suited to someone who is organised, reliable and enjoys working in a fast paced environment.
Main duties of the job
- Retrieve, prepare and distribute patient case notes in line with clinic schedules and urgent requests Create new medical records and ensure no duplicate records are generated File, track and return records accurately using electronic tracking systems Identify missing, duplicate or damaged case notes and escalate issues appropriately Answer telephone enquiries and respond to emergency record requests Maintain confidentiality and comply with Information Governance and Records Management policies Support the safe, secure and efficient running of the Medical Records Department Assist with mentoring and supporting new team members as required
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Person Specification
Qualifications
Essential
- Please see the attached JD
Desirable
- Please see the attached JD
Experience
Essential
- Please see the attached JD
Additional Criteria
Essential
- Please see the attached JD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Priorswood Medical Records/Information Governance
Unit J, Crown Close
Taunton
Somerset
TA2 8RX
United Kingdom
Employer's website
https://www.somersetft.nhs.uk/ (Opens in a new tab)