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Band 4 Employment Services Officer @ North London Partners Shared Service

GBOnsiteFull-timeJob reference C8391-26-0006
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About this role

Job summary

North London Partners Shared Services (NLPSS) is leading the change, bringing together 10 Trusts to redefine user experience and innovative service delivery across London. Our vision is simple: "Excellent patient care through an outstanding employee experience." And to achieve this, we need exceptional individuals like you, who are innovative, creative and caring.

We are currently looking for a passionate and dynamic ESR administrator to join our Employment Services team. . You'll be part of a team responsible for keeping our ESR system accurate and up to date for some of the largest NHS Trusts in London and have the autonomy to excel in your role with the support of our technology and recruitment centre of excellence.

What we're looking for

  • Exceptional organisational skills
  • Strong communication abilities
  • A genuine passion for recruitment
  • Excellent customer service skills
  • Excellent attention to detail

Your workplace will be the vibrant Enfield Civic Centre Site, where innovation and collaboration thrive.

Ready to make a difference? Join us at NLPSS and be part of a team that's shaping the future. Apply now and let's redefine excellence together!

Please note, this role is based at The Enfield Civic Centre Site, with at least 3 days to be worked in the office. For the duration of the training, the post holder is required to be in the office 5 days.

Main duties of the job

The post holder will provide a high quality, responsive, streamlined service to managers and employees within the trust which includes:

  • Data Entry (Both numeric and non-numeric) into Oracle system
  • Ensuring that Managers and Employees are provided an accurate and quality service.
  • Ensuring that all administrative KPI's are adhered to.
  • Working within the policies and procedures, ensuring that audit requirements are met at all times and deadlines are strictly adhered to.
  • Appropriate application of Data Protection rules.

The post holder will work alongside the ESR Support, NLPSS Hiring Team and Management advice team to support with daily tasks across the teams.

About us

North London Partners Shared Services are hosted by Royal Free London NHS Foundation Trust. Staff members who join North London Partners Shared Services from another NHS organisation enjoy continuity of NHS employment.

We have shared values, grounded in respect for one another. We focus on providing cost effective, outcome focused services, streamlining processes and encouraging growth, with a culture of accountability where all ideas are welcomed. We take pride in our staff, providing learning and development opportunities so we can all be a part of our mission: better quality services, digitally enabled, designed around the user experience, freeing time to care.

Benefits

  • Be part of an exciting new future for one the leading NHS shared service centre in the country.
  • Excellent career development and training opportunities.
  • An opportunity to learn from industry-wide best practice organisations

For further information, please visit our website:https://www.northlondonsharedservices.nhs.uk

Home - North London Partners Shared Services

An NHS corporate services partnership for north central London committed to excellent patient care through an outstanding employee experience.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

Essential

  • Demonstrable ability to meet the Trust Values

Education & Professional Qualifications

Essential

  • Educated to Higher National Diploma level in a relevant subject or equivalent experience
  • Knowledge of a range of customer service/ administrative procedures

Experience

Essential

  • Demonstrate experience of working in an administrative environment and working with computerized systems
  • Relevant and significant clerical/ administrative experience in a busy environment
  • Experience of working in a customer focused environment
  • Experience of working within in a team
  • Experience of managing a varied workload, often under pressure
  • Experience of maintaining computer and manual records accurately
  • Understanding of Data Protection regulations Knowledge of NHS Policies/Processes
  • Experience of Excellent attention to detail

Desirable

  • Experience of working within the public sector or NHS.
  • Experience of using ESR systems

Skills and aptitudes

Essential

  • Demonstrable excellent written and oral communication skills
  • Confident working with people at all levels, internal or external to the organisation.
  • Able to analyse information and produce written documentation to a high standard.
  • Ability to analyse complex information and identify appropriate recommendations.
  • Knowledge of Microsoft office software including Excel and Word

Personal Qualities & attributes

Essential

  • Ability to use own initiative, organizing and prioritizing own workload
  • Clear communicator with written, oral and telephone skills
  • Ability to work effectively in a team
  • Problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North London Partners Shared Service

Address

ECC

10th Floor, Enfield Civic Centre Silver Street, Enfield

Enfield

EN1 3ES

United Kingdom

Employer's website

http://jobs.royalfree.nhs.uk/select_sector (Opens in a new tab)

Skills

NHSPermanentHealthcare

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