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General Practice Assistant (GPA) @ Red House Surgery

Cambridge, England, GBOnsiteFull-timeJob reference A2625-26-0008
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About this role

Job summary

Our GP Assistant will support the smooth running of clinics by performing routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient.

You will be assigned a GP Mentor and will follow an accredited training programme leading to award of the GP Assistant certificate more information can be found here: General Practice Assistants |https://www.hee.nhs.uk/our-work/gp-assistant

Main duties of the job

Liaise between patient and doctor as requested

Deal with non clinical patient queries ahead of GP consultations

Liaise with external organisations such as care homes and community nursing teams

Signposting some post to others such as clinical pharmacist etc as appropriate.

Extracting all information from clinical letters that needs coding and adding to notes

Supporting with QOF reviews

Arranging appointments, referrals, tests and follow up appointments of patients

Dipping urine, taking blood pressure, ECGs and phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Track and record evidence of your experience against the national competency framework.

About us

Our team comprises of GP partners, salaried Gp's, Clinical Pharmacist, Pharmacy Technician, First Contact Physio's, GP Assistants, Social Prescriber, Care Coordinators and practice nursing team providing care to 20,000 patients. Our non-clinical team comprises of managers, and patient service administrators

Our practice has been rated as "Good" by the CQC. We take pride in delivering quality care to our patients and have a strong training and personal development ethos

We are a friendly, supportive team who pride ourselves on delivering outstanding patient care, as well as protecting the safety and well-being of staff.

We are an expanding and growing practice and open to change and innovation

Job description

Job responsibilities

A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Tasks could include

  • Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs & phlebotomy

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Support the GP with immunisations/wound care

Person Specification

Qualifications

Essential

  • GCSE or equivalent (preferred)

Desirable

  • Qualified in Phlebotomy
  • Preferred to be Qualified to NVQ level 3

Experience

Essential

  • Experience of working within a nursing team
  • Experience of dealing with vulnerable patients

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice

Knowledge and Skills

Essential

  • Ability to provide quality care
  • Good interpersonal and communication skills

Desirable

  • Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Red House Surgery

Address

Red House Surgery

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Skills

NHSPermanentHealthcare

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