About this role
Job summary
-To deliver Cora Health services within a designated area in line with the contractual requirements of the customer -To help implement the organisations operational strategy -To implement service specific quality improvement initiatives -To help develop operational policy -To identify and address operational performance issues and risks pro-actively -Manage the contractual changes of your service/s with support from Cora Health's contracts team, including managing any sub-contractors, partners and third-party providers to contract and quality standards
Main duties of the job
The role of the Operations Manager is fundamentally about the optimal delivery of an efficient, quality clinical service or services across a regional area or within a larger system wide contract that consistently meet the financial and operational targets of both the customer and Cora Health. This role will require working closely with clinical delivery to ensure the services we provide also meet internal and external quality requirements. These services may be cross-specialty dependent on geographical area and are subject to change as contracts grow and evolve.
About us
Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Job description
Job responsibilities
Operations Manager £57,686 - £62,126 Oxfordshire Permanent, Full Time
Are you an experienced operational leader ready to drive performance and service excellence in healthcare?
Join us at Cora Health , where we're transforming community healthcare services on behalf of the NHS. As an Operations Manager, you'll play a key role in leading services, supporting teams, and ensuring we deliver high-quality, efficient, and patient-centred care.
Join Our Team
As an Operations Manager, you'll be responsible for the day-to-day operational performance of your services, working closely with clinical and corporate colleagues to ensure safe, effective, and high-performing delivery.
Here's a snapshot of what you'll be doing (full details are in the job description):
Operational Leader - Lead and manage service delivery across your portfolio, ensuring performance against KPIs, quality standards, and contractual requirements Performance Driver - Monitor and analyse service performance, identifying opportunities to improve efficiency, access, and patient outcomes People Leader - Support and develop teams, creating a positive, high-performing culture where colleagues can thrive Service Improver - Drive continuous improvement initiatives, supporting pathway optimisation and service transformation Stakeholder Partner - Build strong relationships with internal teams, commissioners, and system partners to ensure collaborative and effective service delivery
You'll work as part of a collaborative leadership team, playing a key role in shaping and delivering services that make a real difference to patients' lives.
About You
We're looking for a proactive and experienced operational leader who thrives in a fast-paced healthcare environment.
You'll be able to demonstrate
Experience in an operational management role, ideally within healthcare or a similar regulated environment Strong understanding of performance management, KPIs, and service delivery Experience leading and developing teams, with a people-focused leadership style Ability to analyse data and translate insights into action Excellent stakeholder management and communication skills A solutions-focused approach with the ability to manage competing priorities
Desirable (but not essential)
Experience working within NHS or community healthcare services Experience managing multi-site or geographically dispersed services Experience in service transformation, pathway redesign, or mobilisation Knowledge of healthcare governance and compliance requirements
What We Can Offer You
At Cora Health, we believe that investing in our people means better care for our patients. Alongside a competitive salary, you'll enjoy:
Wellness Support - Access to health and wellbeing resources including GP services, physiotherapy, and mental health support Recognition & Rewards - Annual awards, incentives, and colleague recognition events Discounts & Perks - Blue Light Card, Benefits Hub, and healthcare discounts Sustainability Perks - Cycle to Work scheme and electric car options Flexible Working - Hybrid working arrangements to support work-life balance
We are Cora Health
Cora Health is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostics, day-case surgery, rehabilitation, podiatry, persistent pain management, mental health, orthopaedics, and rheumatology services.
We're here to help people thrive - to get back to their best, or to find a new way forward.
Apply Today
If you're an experienced operational leader looking to make a real impact in a growing organisation, we'd love to hear from you.
Apply now or contact our team at [email protected] for more information.
Person Specification
Qualifications
Desirable
- Leadership/Management Qualification to Level 4 or above
Experience
Desirable
- Proven leadership role within a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cora Health Group Limited
Address
Hanborough House
Oxford
Oxfordshire
OX2 0QS
United Kingdom
Employer's website
http://www.corahealth.co.uk/ (Opens in a new tab)