About this role
Job summary
An exciting opportunity has arisen within Cancer Services for an Apprentice Administrator/Tracker to work 37.5 hours over 5 days (Monday Friday).
Cancer Services is located within the main hospital building. We are looking for a dynamic individual who is well organised and has the ability to adapt to an ever-changing environment whilst gaining an NVQ Level 3 in Business Administration where you will complete courses and assignments with 6 hours off the job training per week.
The post holder will provide essential administrative support and will play a key role in supporting the team working closely with MDT coordinators, Trackers and Managers.
Main duties of the job
Working as a member of the administrative team, the post holder will provide efficient administration support within the Administration Service. This post will involve dealing with telephone queries, managing email inboxes & data collection.
- Supports preparing notes
- Utilises Trust IT systems to assist with data management and electronic records
- Deal with incoming/outgoing post as per departmental procedures
- To maintain a good working relationship with members of the multidisciplinary team
- To maintain a tidy work area and to clean equipment in accordance with departmental protocols
- To maintain strict confidentiality at all times and to comply with departmental policies and procedures
- With support, the post holder will be assisted to prioritise their workload until they are competent to undertake the task for themselves
- From time to time the post holder may be allocated other duties by the Service Manager or Team Lead commensurate with skill and competence.
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported
But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
Please note that the Trust does not currently offer Skilled Worker visa sponsorship for this role. Applications are welcomed from candidates who can demonstrate an alternative right to work in the UK.
Job description
Job responsibilities
Please see attached the job description and person specification for the full details about the role and the responsibilities
Person Specification
Knowledge
Essential
- Knowledge and understanding of the standard range of Microsoft Office Programmes
Desirable
- Knowledge of general office duties
Qualifications
Essential
- Must not hold previous Level 2 or above Apprenticeship in Business and Administration
- Must not hold Level 4 or above qualification (degree, HNC, HND, Foundation degree etc)
- GCSE or equivalent level education including English and Mathematics Grade C/4 or above
- Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration
Desirable
- ECDL or equivalent IT qualification/experience
Experience
Essential
- A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information
Desirable
- Experience of working with members of the public, including dealing with difficult customers
- Experience of working in a healthcare environment and/or patient care
Widening Participation Criteria
Essential
- Have you been referred to apply under the Widening Participation Agenda?
- If so, please provide the name of the organisation that referred you to enable us to validate and track your application
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
The Rotherham NHS Foundation Trust
Moorgate Road
Rotherham
S60 2UD
United Kingdom
Employer's website
https://www.therotherhamft.nhs.uk/ (Opens in a new tab)