About this role
Job summary
NHS Band 5 Salary: £32,073- £39,043 per annum
Contract type: Temporary for 12 months
Hours per week: 37.5 full time
Location base: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG
Main duties of the job
Supporting the Change Manager and working with the project manager and key stakeholders in the provision and delivery of change activities and work plans for projects within the ICT transformation programme. The change management team will be instrumental in identifying and delivering benefits to ensure efficient and effective delivery of results that contribute to achieving organisational objectives.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Job description
Job responsibilities
Assist the Change Management Team and Service Leads in reviewing and capturing current working practices (current State) and proposing and implementing future ways of working (future state as required).
Support with identifying emergent benefits when working through current processes with service leads.
Capacity to provide support to the Change Management Team and Service Leads to embed process changes within the business and deliver requirements against the agreed project plans and timelines.
This role is essential to supporting effective communication from the Change Management Team out to all users affected by the business changes, new processes, systems and technology. Assuring staff of the importance of the relevant clinical system and communicate the project aims from a change perspective to stakeholders.
Use effective, developed communication skills to motivate Trust staff through the delivery of the project and gain co-operation around change and procedures. Skilful negotiation and persuasive talents are a requirement of this role to gain trust and engagement.
Facilitate meetings and workshops to gather or disseminate information. This may involve change techniques such as process mapping and benefits identification.
Communicate any risks/issues to the Change Manager/Project Team as appropriate.
Attendance at appropriate meetings to deliver clear updates regards the project
Providing and receiving complex and contentious information
For full job details and personal specification please refer to attached Job Description.
Person Specification
Skills and Knowledge
Essential
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organisation
Qualifications
Essential
- Degree or equivalent experience
- GCSE C or above in English and Maths
- Understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role
Desirable
- Change management certification or designation desired
Experience
Essential
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
Desirable
- A solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles, methodologies and tools
- Familiarity with project management approaches, tools and phases of the project lifecycle
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Mary's Hospital
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)