About this role
Job summary
We are delighted to offer an exciting 6-month, full-time opportunity for an enthusiastic and dedicated Medical Secretary to join our friendly and supportive Clinical Administration Secretarial Team within Cardiology.
Medical Secretaries play a vital role in supporting our clinicians and ensuring the delivery of high-quality care and an excellent patient experience. With strong keyboard skills and excellent attention to detail, you will undertake a range of essential administrative duties, including transcribing clinical correspondence, adding patients to waiting lists, maintaining accurate records and inputting data.
As an effective communicator, you will be confident in providing clear and timely information to both internal and external stakeholders, while always maintaining patient confidentiality and professionalism.
Our team supports the Trust from two locations: Royal Papworth Hospital on the Cambridge Biomedical Campus and Kingfisher House in Huntingdon. This post will primarily be based at Kingfisher House, with an expectation that you will also attend Royal Papworth Hospital, as required. Once you are fully trained and established in the role, there will be an opportunity to work remotely for part of the week.
If this sounds like the opportunity for you, and you are committed to upholding our Trust values of Compassion, Excellence and Collaboration, please make sure you demonstrate in your supporting information how you meet these values.
Main duties of the job
Main Duties include
*Audio typing
*Tracking patients through the pathway -- Meeting Oncology waiting times
*Adding patients to the waiting list
*Communication with patients, relatives, and multidisciplinary teams
*Diary management
*Referral to Treatment (RTT)
Following training you will have
*Knowledge of administrative systems
*Good understanding of the relevant patient information systems in order to carry out the role
*Good understanding of Referral to Treatment (RTT)
*Be able to input data carefully into the relevant patient systems
*Minute taking training
Abilities should include
Excellent communication skills, verbal and written
Excellent computer skills, with the ability to operate a specialist data base (following training).
The initiative to manage and prioritise your duties
The ability to work alone or as part of a team
The ability to pay close attention to detail in written and electronic communication and information storage
The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
Able to organise, prioritise and adjust own workload in relation to the priorities of the department
Demonstrates personal duty of care in relation to the safe use of equipment and other resources
Maintains the quality in own work and encourages others to do so
About us
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
Job description
Job responsibilities
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Person Specification
Qualifications
Essential
- Keyboard skills to RSA Level 2/3 or equivalent
- Level 2 or equivalent in English & Maths
- Level 3 or equivalent qualification or experience in Administration or Customer Service
Experience
Essential
- Previous experience of using Microsoft Office Applications
- Knowledge or secretarial or administrative procedures and systems
- Previous experience of working in an office environment
- Previous experience of minute taking
- Previous experience of audio-typing
- The ability to communicate sensitive information to colleagues, patients and relatives
- The ability to pay close attention to detail in written and electronic communication and information storage
- The ability to work as part of a multi-disciplinary team to ensure high quality secretarial and administrative support
- Utilise personal problem solving skills to assist patients, carers and staff
- Able to organise, prioritise and adjust own workload in relation
- to the priorities of the department
- Demonstrates personal duty of care in relation to the safe use of equipment and other resources
- Maintains the quality in own work and encourages others to do so
- Ability to share knowledge and skills with other team members
Desirable
- Previous experience of working in the NHS
- Previous experience of using medical terminology
Additional Criteria
Essential
- As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.
- Ability to treat all employees and other hospital information confidentially
- Recognition of factors in maintaining own and others health, safety and security
- Supportive of equality and values diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Papworth Hospital NHS Foundation Trust
Address
Kingfisher House, Huntingdon
Kingfisher Way, Hinchingbrooke Business Park
Huntingdon
Cambridge
PE29 6FH
United Kingdom
Employer's website
https://royalpapworth.nhs.uk/working-here (Opens in a new tab)