About this role
Job summary
We now have a vacancy for a Band 2 Scanning Bureau Clerk based at Salford Royal Hospital.
The post holder is responsible for duties related to the storage, retrieval, destruction, preparation, and scanning of Health Records.
This includes handling records within the Health Records Services and other areas of the Trust as required. You will prepare records for scanning and in some cases, for clinical use. This involves verifying that records have the agreed structure, that all relevant documentation is included and that content is correctly filed and organised.
All records must be maintained and managed in accordance with the Trust's Records Management Policy to ensure that they are complete, secure and fit for purpose.
Main duties of the job
- Develop and maintain effective relationships with users of the Health Records Service through excellent communication and customer service skills.
- Liaise with clinical and administrative staff to ensure the timely availability of patient records for appointments, admissions and other clinical needs.
- Respond promptly to record requests from authorised personnel.
- Handle all patient information in accordance with the Data Protection Act, Caldicott Principles and Trust Policies.
- Prioritise workload to ensure all agreed activities and timescales are met and raise issues with the department supervisor as required.
- Retrieve and prepare patient records in accordance with Trust procedures, ensuring accuracy, confidentiality, and accessibility at all times.
- Index and categorise scanned images accurately to ensure records are easily retrievable.
- Undertake quality assurance checks to confirm the accuracy and completeness of scanned records.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential
- GCSE or equivalent in Maths
- GCSE or equivalent in English
- Qualification or equivalent experience in an admin role or customer service
Desirable
- Basic IT qualification e.g ECDL or equivalent
Experience
Essential
- Experience of working in an office or customer service environment
- Experience of using computers and standard software packages e.g Microsoft Word, Excel, Outlook
- Organised and methodical with an attention to detail, to maintain accuracy to a high standard
Desirable
- Experience using a hospital based Patient Administration System
- Experience of recognising and resolving routine issues referring to supervisor/manager where appropriate
Skills
Essential
- Ability to communicate effectively verbal and written
- Ability to to work to a dead line and prioritise own workload with or without supervision
- Ability to work as part of a team or unsupervised
- Ability to work under pressure in a busy environment
- Adaptability and flexibility, able to move across sites when required
Desirable
- Ability to input data accurately and efficiently
Knowledge
Essential
- Understanding of confidentiality, Data Protection and Caldicott Principles
Desirable
- Knowledge of NHS Records Management Standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)