Part-time Pharmacy Technician @ Woodgrange Medical Practice

Job summary

We are seeking a motivated, organised and patient-focused Pharmacy Technician to join our friendly and supportive GP practice team on a part-time basis.

The successful candidate will work closely with our GPs, Clinical Pharmacist and wider practice team to support safe and effective medicines management, improve prescribing processes and help patients get the best possible outcomes from their medicines.

This is an excellent opportunity for a pharmacy professional who is passionate about patient care, medicines optimisation and working within a primary care setting.

Main duties of the job

Main duties of the successful candidate will be

• Process and manage repeat prescription requests in accordance with practice protocols.
• Undertake medicines reconciliation following hospital discharge and transfers of care.
• Support medication reviews and medicines optimisation under appropriate clinical supervision.
• Respond to routine medication queries from patients, practice staff and community pharmacies within the limits of competence.
• Identify and help resolve discrepancies in medication records.
• Support prescribing audits, patient safety initiatives and medicines-related quality improvement projects.
• Assist with monitoring and follow-up processes for patients taking high-risk medicines, in line with agreed protocols.
• Liaise with GPs, Clinical Pharmacists, community pharmacies and other healthcare professionals.
• Promote safe prescribing, reduce medicines waste and maintain accurate patient records.
• Maintain patient confidentiality and comply with practice policies and procedures.

About us

CQC Outstanding GP Practice.

Woodgrange Medical Practice is an innovative and forward-looking practice we are always looking to improve the way we deliver care. As a result we have been recipients of several national awards such as the RCGPs best clinical innovation and Pulse magazine's diabetic clinical team of the year, runner-up.

We have a strong ethos of teaching and training and have three GP Registrar's and regular medical students. In the past we have trained a Nurse Practitioner, Practice nurse, Independent prescriber Pharmacist and 4 Physician Associates.

Although a large organisation the whole team really is a happy family. We respect, listen to and value every member of staff, as each has an important role to play in the organisation.

Once a month, we have a whole Practice lunch where we can all get together. Educational meetings occur every week with lectures provided by in house or external speakers. We also have weekly clinical meetings to discuss hot topics, difficult cases and notices.

Job description

Job responsibilities

A. Medicines Management and Repeat Prescribing

• Process repeat prescription requests in accordance with practice policies and agreed protocols.
• Check prescription requests against the patients medication record and identify discrepancies or concerns.
• Ensure prescription requests are directed to the appropriate clinician when clinical authorisation or review is required.
• Support the maintenance of accurate and up-to-date medication records.
• Identify patients who may require medication reviews or monitoring before further prescriptions are issued.
• Promote safe, timely and efficient repeat prescribing processes.

B. Medicines Reconciliation and Transfers of Care

• Undertake medicines reconciliation following hospital discharge, outpatient appointments and other transfers of care.
• Compare medication information from relevant sources and update records in accordance with practice procedures and authorised clinical decisions.
• Identify discrepancies, omissions, duplications or potential medication-related risks and escalate them appropriately.
• Liaise with hospital teams, community pharmacies, patients and carers to clarify medication information where necessary.

C. Medicines Optimisation and Patient Safety

• Support the Clinical Pharmacist and wider clinical team with medicines optimisation activities.
• Assist with medication reviews and structured medication review preparation, within competence and agreed protocols.
• Support monitoring processes for patients prescribed high-risk medicines, ensuring appropriate follow-up and escalation of overdue monitoring.
• Identify opportunities to improve medication safety and reduce avoidable medicines waste.
• Support prescribing audits, searches, recalls and quality improvement initiatives.
• Report medication incidents, near misses and identified risks in accordance with practice procedures.

D. Patient and Healthcare Professional Liaison

• Respond to routine medication-related queries from patients and carers within the scope of the role.
• Liaise with community pharmacies, GPs, Clinical Pharmacists, nurses and other healthcare professionals to resolve prescription and medication-record queries.
• Communicate information clearly, sensitively and professionally.
• Recognise when a query requires clinical assessment and refer it to an appropriate registered clinician.

E. Administrative and Clinical Systems

• Maintain accurate records using the practices clinical systems, such as EMIS Web or SystemOne.
• Support medication-related searches, recalls, audits and reporting.
• Ensure patient information is handled securely and confidentially.
• Follow practice procedures for documentation, data quality and information governance.

Person Specification

Qualifications

Essential

• Holds a recognised Pharmacy Technician qualification.
• Current registration with the General Pharmaceutical Council (GPhC).
• Evidence of continuing professional development (CPD).

Desirable

• Qualifications and Additional Training
• Additional training in primary care pharmacy or medicines optimisation.
• Relevant training in medication reviews, clinical audits or quality improvement.
• Experience
• Previous experience working in a GP practice or primary care setting.
• Experience of using EMIS Web or SystmOne.
• Experience of medicines reconciliation following hospital discharge.
• Experience supporting repeat prescription management and medication monitoring.
• Experience undertaking prescribing audits, patient searches and recalls.
• Experience liaising with community pharmacies, hospital teams and other healthcare professionals.
• Knowledge and Skills
• Knowledge of NHS primary care services and multidisciplinary team working.
• Understanding of local and national guidance relating to medicines optimisation.
• Familiarity with high-risk medication monitoring and medication safety processes.
• Ability to contribute to service development and quality improvement initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)