About this role
Job summary
We are looking for an organised and proactive Recruitment Coordinator to join us initially on a three-month fixed-term contract. Recruitment coordination will be the primary focus during a particularly busy period, so we are looking for someone who is available to start immediately or within a few weeks of an offer and can quickly take ownership of recruitment and onboarding activity.
There is potential for the contract to be extended and for the balance of responsibilities to develop further into wider HR work, offering a good development opportunity for the right person.
Contract
Part-time fixed-term contract for 3 months
Start date
Immediate
Hours
22.5 per week spread across 4 or 5 days
Salary
£31,115 per annum (full-time equivalent)
We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)
Please note that we are unable to offer work sponsorship. If you require sponsorship, we kindly request that you dont proceed with your application.
When we are in receipt of a high number of applications, we reserve the right to close the advert early.
Interviews held on Wednesday 11 November and Thursday 12 November. If you have a date preference, please let us know in your application.
Main duties of the job
Coordinate recruitment campaigns from approval through to appointment, keeping actions, deadlines and candidate communications on track.
Work with hiring managers to agree recruitment timelines and arrange shortlisting, interviews, panels, rooms or online meetings.
Prepare and publish vacancies through agreed channels, including NHS Jobs and One Care channels, and maintain accurate recruitment records and trackers.
Act as a friendly and professional point of contact for candidates, responding to routine queries and communicating outcomes promptly.
Coordinate offer documentation, pre-employment checks, contracts and onboarding so that new starters have what they need to begin effectively.
Provide wider People Services administration, including maintaining employee records, preparing routine correspondence and supporting agreed HR processes.
Support HR services delivered to One Cares member practices and help ensure queries, records and agreed actions are managed accurately and promptly.
Identify practical opportunities to simplify and improve People Services processes, and help embed agreed improvements into day-to-day practice.
Skills and experience
Were seeking someone with:
Demonstrable experience as an HR or recruitment coordinator.
Experience of managing several activities or vacancies at the same time while maintaining accuracy and meeting deadlines.
Experience of providing a responsive service to managers and candidates and dealing confidently with routine queries.
About us
One Care is the general practice (GP) federation for Bristol, North Somerset, and South Gloucestershire (BNSSG) and the representative body for general practice in our health system. We help our member practices and Primary Care Networks (PCNs) run strong, sustainable businesses by providing practical support, cost-savings and expertise across finance, digital, operations, business intelligence, human resources (HR) and communications.
Alongside our support services, we represent general practice through our membership of the BNSSG Integrated Care Board (ICB) and our GP Collaborative Board (GPCB), which provides a forum for general practice to shape system priorities and influence decisions. Our 15 Clinical Leads provide leadership to support integration between general practice, community and acute services.
We also deliver projects and programmes that support innovation, improve ways of working, or solve challenges faced by general practice and their patients. As a Community Interest Company (CIC), we only take on contracts that benefit general practice and surplus income is reinvested into member services and helps keep our subscription fees as low as possible.
Job description
Job responsibilities
Job Purpose
The People Services Coordinator provides practical, responsive HR and recruitment support with a particular focus on coordinating recruitment and onboarding and supporting the smooth running of day-to-day HR processes.
The role provides a responsive and organised service to managers, colleagues and candidates, ensuring recruitment and HR administration and coordination is completed accurately, efficiently and consistently.
The postholder will work closely with the Director of People and Culture and wider colleagues, taking ownership of HR and recruitment processes and contributing to a culture of continuous improvement across the People function.
The balance of work will flex according to demand, with recruitment coordination forming a key part of the role alongside wider People Services administration and coordination.
Key responsibilities
Recruitment coordination
Coordinate recruitment campaigns from approval to appointment, including shortlisting, interview logistics and candidate invitations, ensuring actions, deadlines and dependencies are clear and progressed promptly.
Work with hiring managers to agree practical recruitment timelines, interview arrangements and candidate communications.
Prepare and publish vacancy information through agreed recruitment channels, including NHS Jobs and One Care channels, using approved job descriptions and advert wording.
Maintain accurate recruitment records, candidate trackers and recruitment folders so that managers and People Services have a clear view of progress across live vacancies.
Monitor recruitment activity and proactively follow up actions or issues that may delay appointments.
Candidate and interview administration
Act as a professional point of contact for candidates throughout the recruitment process, responding to routine queries and ensuring timely communication.
Prepare interview documentation and support the smooth running of interview days, including right-to-work checks where required.
Communicate recruitment outcomes and maintain accurate records in line with agreed processes, escalating non-routine queries to the Director of People and Culture.
Offers, pre-employment checks and onboarding
Prepare conditional and confirmed offers, contracts and new-starter documentation in line with hiring decisions and agreed terms, ensuring records are complete and stored appropriately.
Progress pre-employment checks, including identity and right-to-work evidence, references, occupational health, qualifications and DBS checks where applicable, escalating delays or concerns appropriately.
Coordinate practical onboarding with managers and relevant teams, ensuring new starters have the information, access and arrangements they need to start effectively.
Update relevant HR records and systems accurately and in a timely way.
Wider People Services coordination
Provide day-to-day People Services administration and coordination, prioritised with the Director of People and Culture, including maintaining employee records, preparing routine correspondence and supporting cyclical HR processes.
Provide coordination and administrative support for the HR services delivered to One Cares member practices, working with People Services colleagues to help ensure queries, records, correspondence and agreed actions are managed accurately and promptly.
Support the day-to-day upkeep of the office and facilities and contribute to related projects where required.
Use existing templates, checklists and processes consistently, while proactively identifying practical opportunities to simplify and improve People Services administration. Work with colleagues to implement agreed improvements and embed them into day-to-day practice so that processes remain efficient, consistent and easy to follow.
Handle employee, candidate and other personal information sensitively and confidentially, maintaining accurate records and appropriate information governance.
This job description describes the main responsibilities of the role. As a small organisation, One Care may reasonably ask the postholder to undertake other duties consistent with the level and purpose of the role.
PERSON SPECIFICATION
QUALIFICATIONS AND EXPERIENCE
Essential
Demonstrable experience as a HR or recruitment coordinator
Experience of managing several activities or vacancies at the same time while maintaining accuracy and meeting deadlines
Experience of providing a responsive service to managers, candidates or customers and dealing confidently with routine queries
Experience of maintaining confidential records, trackers and documentation
Desirable
Experience in using NHS jobs
PERSONAL QUALITIES, SKILLS AND ATTRIBUTES
Highly organised, with the ability to plan ahead, prioritise competing demands and keep recruitment processes moving
Excellent attention to detail, particularly when preparing employment documentation and maintaining candidate and employee records
Clear, friendly and professional written and verbal communication skills
Comfortable taking ownership of defined processes and making sensible day-to-day decisions, while recognising when an issue needs to be escalated
A practical, responsive approach and willingness to adapt as recruitment priorities change
A continuous-improvement mindset, with the initiative to identify better ways of working, follow through on agreed changes and help embed them consistently across the People function
Able to build effective working relationships with hiring managers and colleagues across One Care and partner organisations
Confident using Microsoft 365 applications and able to learn new systems quickly.
A commitment to fair, inclusive and consistent recruitment and to providing a positive candidate experience
Good judgement when handling confidential and sensitive information
Person Specification
Qualifications
Essential
- N/A
Desirable
- N/A
Experience
Desirable
Employer details
Employer name
One Care (BNSSG) C.I.C.
Address
Unit 5 Osprey Court
Hawkfield Business Park
Whitchurch
BS14 0BB
United Kingdom
Employer's website
https://onecare.org.uk/ (Opens in a new tab)