About this role
Job summary
Do you have experience supporting programmes and projects and can demonstrate successful delivery within a complex environment?
If so, the Primary Care Division at Public Health Wales is looking for a motivated and organised Programme Support Officer to join our team and play a key role in delivering national priorities that support the transformation of primary and community care across Wales.
The Primary Care Division works to improve population health through prevention, reducing health inequalities and supporting innovative approaches to primary care delivery. Working with a wide range of partners across Wales, the Division leads programmes that support service transformation, quality improvement and public health impact within primary care settings.
As a Programme Support Officer, you will provide high-quality programme and project support to enable the successful delivery of a portfolio of national programmes and initiatives. You will work closely with programme leads, public health professionals and external stakeholders to coordinate activities, monitor progress, support governance arrangements and ensure delivery plans remain on track.
We are looking for someone who is highly organised, proactive and adaptable, with excellent communication and interpersonal skills. You will be confident managing multiple priorities, coordinating meetings and events, maintaining programme documentation and supporting reporting processes.
Main duties of the job
The Programme Support Officer will support the successful delivery of programmes, projects and workstreams within the Primary Care Division.
Key responsibilities include
- Supporting the planning, coordination and delivery of programmes and projects.
- Developing and maintaining programme documentation, including project plans, action logs, risk registers, issue logs and stakeholder records.
- Monitoring programme activity and progress, identifying risks, issues and dependencies, and escalating concerns appropriately.
- Supporting programme governance arrangements, including the preparation of reports, briefing papers, agendas and supporting documentation for meetings and programme boards.
- Organising and coordinating meetings, workshops, training sessions and stakeholder events.
- Building and maintaining effective working relationships with a wide range of stakeholders.
- Collecting, collating and analysing information from a range of sources to support programme reporting, performance monitoring and decision making.
- Producing routine and ad hoc reports, presentations and programme updates for senior managers and stakeholders.
- Supporting the monitoring of programme budgets and expenditure, maintaining financial records and assisting with financial reporting processes.
- Assisting with the coordination and dissemination of resources, communications and materials that support programme delivery.
- Supporting audits, evaluations and reviews to help measure programme effectiveness.
About us
We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications
Essential
- NVQ Level 4, Degree or equivalent level of experience
Desirable
- MSP or PRINCE 2 Foundation or equivalent
Experience
Essential
- Experience of communicating with all levels of professional staff and the public.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Experience of producing management information reports.
- Experience of project implementation and monitoring ongoing projects.
- Experience of implementing administrative policies and procedures
- Experience of applying project management methodologies
Desirable
- Experience of monitoring performance indicators.
Skills
Essential
- Ability to work on own initiative and self-manage workload.
- Able to organise multi-disciplinary meetings and events.
- Excellent management and communication skills and knowledge.
- Analysing information from numerous sources.
Knowledge
Essential
- Good knowledge of MS Office Suite.
Desirable
- Knowledge and understanding of Public Health Wales
- Microsoft Project
Personal Attributes
Essential
- Work to deadlines and under pressure.
- Ability to work as part of a team.
- Flexible approach to work.
Desirable
- Continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Public Health Wales
Address
2 Capital Quarter
Tyndall Street
Cardiff
CF10 4BZ
United Kingdom
Employer's website
https://phw.nhs.wales/ (Opens in a new tab)