Information & Data Support Officer - Critical Care @ The Newcastle upon Tyne Hospitals NHS Foundation Trust

Job summary

An exciting opportunity has become available to join the team on the Victoria Critical Care Unit at the Royal Victoria Infirmary as a Information & Data Support Officer - Critical Care

• Interview Date: 24 November 2026
• 37 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

To monitor data quality and validation, liaising with unit leads regarding issues.

Liaise with system users to ensure rationalisation of data collection and elimination of duplication.

To troubleshoot issues with the database / data submissions

To provide support to Staff regarding critical care data collection and its application.

To produce routine monthly and ad hoc analytical reports from various data sources in support of the service & the directorate

Reports/ Data are used for the following:

• Activity Dashboard.
• Annual Report
• Payment by Results
• Ad hoc reports.
• Network transfers, outreach activity
• Outside agencies- PHE NHSE
• Pressure Ulcer surveillance
• Unit acquired infections

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job description

Job responsibilities

• To collect, collate and organise the input of data and produce standard, ad hoc analytical and annual reports relating to Perioperative directorate activity.
• To maintain quality & validation of data used
• The role includes the support of the Ward Watcher system, ICNARC CMP, CCMDS, CQUIN programmes, QIP programmes, Capacity & resource data, National dashboards, managing the flow of data relating to Adult Critical Care within the Trust and to external agencies.
• The post holder will support other projects and contribute to work streams relating to governance, quality and safety as delegated

Person Specification

Qualifications & Education

Essential

• NVQ Level 3 or equivalent experience

Desirable

• European Computer Driving Licence (ECDL)
• Microsoft Office Specialist certification

Knowledge & Experienc

Essential

• Proficiency in Microsoft Office Applications and good knowledge of using MS Excel.
• Sound working knowledge of computer based and other types of information systems, data collection, validation, reporting and presentation.

Desirable

• Knowledge of medical terminology
• Previous working experience of using relational databases.

Skills & Abilities

Essential

• Ability to deal with large volume of numerical information with a range of practical analytical numerical and statistical skills
• Good communication skills and the ability to work to deadlines.

Desirable

• Report writing skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)