About this role
Job summary
The oncology cancer navigator is a non clinical/admin service for cancer patients undergoing systemic anti cancer therapy at The Royal Wolverhampton NHS Trust. It also provides support to their family, friends and carers.
If this is something that interests you and wish to know more about the role, please contact Jamila Mohammed Senior Advanced Nurse Practitioner Oncology on 07584461293
Main duties of the job
The purpose of this role is to support patients through treatment pathways and follow up.
This would involve completing holistic needs assessments, making any onward referrals/signposting patients/carers to services on where to access information, advice and support.
Liaise with the Consultants and clinical nurse specialists if patients have any queries about their cancer or care.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
- Ensure patients and carers are treated with dignity and respect and in keeping with the RWT behaviours and values.
- Provide dedicated and knowledgeable support to patients receiving oncological care and treatment at RWT
- Demonstrate a broad understanding of cancer treatments offered within RWT and tertiary centres.
- Co-ordinate the transfer of care between service teams, or facilitation of service provision across interfaces of care for example primary and secondary care
- Refer to other team members when appropriate and following discussion with the Clinical Nurse Specialist.
- Develop good working relationships and liaison between other departments and Healthcare professionals within the RWT
- Assess patients using Holistic Needs Assessment Tool and document accordingly.
- Participate in initiatives to explore patient experience and service feedback
- Use computer skills to document assessments.
Identify with the Clinical Nurse Specialist those patients requiring a Holistic Needs Assessment and support those requiring Level 1-2 psychological support within own skill base.
- Keep all assessments up to date electronically and maintain database.
- Organise own workload and be able to update Clinical Nurse Specialists of progress in line with agreed work plan.
- Ensure patients receive timely and appropriate information in regard to their treatment and signpost to appropriate supportive leaflets and literature.
- Respond to telephone queries by a model of triage and appropriate referral to CNS or other allied healthcare professional.
- Ensure accurate and timely documentation.
- Communicate directly with patients, relatives and carers demonstrating empathy, understanding and respect. Information discussed and received will often require tact or persuasive skills, to ensure safety and understanding around treatment side effects as well as an understanding of complex information around treatment options and end of life care.
- Assist in the discharge planning of patients with appropriate community follow up for their psychological needs or support.
- Assist the CNSs with the implementation of Treatment Summary Records
- Be aware of the particular physical and psychological needs of the patient, observe and listen and report on any changes to the patients condition or concerns, alerting the CNS or registered nursing staff so that any necessary treatment and/or reassurance can be given to maintain patient safety/well-being. This will involve prioritising a patients clinical and psychological symptoms and judging how best to action any concerns when there may not be a straightforward choice of options.
- Plan and organise own workload to ensure patient needs are prioritised. Plan and organise own day to day workload, which will also involve liaising with several other healthcare professionals and external agencies. Develop patient care plans, based on information discussed within an Holistic Needs Assessment.
- Help patients and relatives overcome barriers to understanding when English is not their first language.
- Reporting all complaints and untoward occurrences as per trust policy.
- Participation in training and education opportunities for self-development and shared experience.
- Participate in other duties to reflect an evolving healthcare service as appropriate.
Person Specification
Essential
- Maths at GCSE or equivalent - C
- English Language at GCSE or equivalent - C
- Cancer care experience
- Computer skills
Desirable
- Worked within NHS setting
- Healthcare Assessment Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
The Royal Wolverhampton NHS Trust
Wednesfield Road
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)