About this role
Job summary
This role is offered on a full time, fixed term basis for 18 months.
The role of the GPP Improvement Delivery Lead is to lead and support delivery of high-priority transformation programmes within Mental Health services,ensuring strategic alignment, operational effectiveness, and timely achievement of system-wide outcomes on behalf of the GPP. The role will support the delivery of:-
The development of the CMH Model - an integrated, community led model that provides timely, coordinated and personalised care for people of all ages. Specifically, this should include:
- The implementation of the core community health model including delivery of the MDT model and opportunities to expand joint working with primary care and VCSE.
- The development of 24/7 Neighbourhood CMH Services including approaches to early intervention.
- Engagement in the development of Families First (led by Gloucestershire County Council) and specifically development of the CAMHS Front Door Model and Navigation Hub Pathway.
The development of an Urgent and Emergency Mental Health Pathway that provides crisis support through community-based alternatives, this should include:
- An All-Age Pathway Review (MEN-SAT) to understand the existing pathways and offer.
- Development of a 24/7 Urgent and Emergency Care Model for Mental Health including consideration of the need for a Mental Health Emergency Department in Gloucestershire
Main duties of the job
As Improvement Delivery Lead the individual will manage the following key areas:
- Management of the overarching Transformation Programme, Projects and Workstreams from set up through delivery to benefits realisation.
- Drive forward and co-ordinate the programmes of transformation activity with and across wider system partners and stakeholders, across mental health services.
- The postholder will ensure that transformation initiatives are coherent and managed using appropriate project management methodologies, service improvement tools and techniques.
- The role may include some elements of line management for new roles.
- Developing and maintaining a Programme Management framework ensuring that it is relevant and accurate and provides assurance on delivery including effective reporting locally, regionally and nationally when required.
- Implementation of programmes and project management processes including the use of Quality Improvement methodology.
- To analyse and interpret highly complex workforce and financial facts and information to optimise performance.
- To plan and implement new ways of working and facilitate collaborative working across operational service delivery and the wider local NHS and social care system. To support the development of long-term strategic plans for performance and service improvement in new areas of provision across the local health economy.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Job description
Job responsibilities
- To use expert knowledge and programme/project management skills to help the ICS and the organisation to improve services through leading key strategic change programmes and projects and quality improvement.
- To ensure engagement and coproduction of new service models with service users, stakeholders and partners across the whole pathway through the use of strong co-design, facilitation and improvement techniques and approaches.
- To lead the development of programme and project management and quality improvement approaches through excellent people management, including the leading and coaching of team members to ensure they are able to deliver the agenda. This will involve being responsible for the day-to-day range of staff matters, as well as supporting appraisals, one to ones, training and recruitment.
- Undertake analysis of complex performance data including demand and capacity data, assessment of projects and identification of system wide areas that require collaboration with external stakeholders.
- To network and build relationships with key internal and external stakeholders, to ensure they are engaged with the changes in the organisation. The role will also involve engaging effectively with all levels of clinical and managerial staff across the system to facilitate their buy-in to the change projects/programmes and their delivery.
- Develop reliable programme quality assurance with proactive monitoring of progress. Prepare programme updates to as required including key metrics and status of implementation activities
- To analyse, identify and manage dependencies, gaps and pressures within multi-faceted and complex projects and programmes across health and social care and other key stakeholder organisations.
- To interpret and deliver the core values of the organisation and adhere to policies and procedures.
- The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform. The post holder will undertake such other duties as may be required appropriate with grade and experience.
- The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas To support compliance with UK immigration requirements, all applicants who require a visa to work in the UK must disclose their visa history in full. This includes current and previous sponsors, dates of sponsorship, visa category, and any changes of employment. If you are on a Graduate or Dependant Visa, please disclose the expiry date on your application. Incomplete information may mean we are unable to consider your application
Person Specification
Qualifications
Essential
- Educated to master's degree level or equivalent experience
- Recognised improvement qualification i.e QSIR Practitioner, QI Gold
- Recognised programme management / training qualification i.e., MSP.
Experience
Essential
- Significant experience of strategic programme and project leadership
- Experience of delivering successful improvement programmes of work in a complex organisation.
Desirable
- Knowledge, understanding and experience of the delivery of healthcare services in mental health and learning disability services and/or physical health services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Edward Jenner Court
1010 Pioneer Avenue
Brockworth,
GL3 4AW
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)