About this role
Job summary
The post holder will coordinate the day-to-day delivery of the Trust-wide vaccination and immunisation programme, ensuring a safe, efficient, and patient-focused service. Responsibilities include overseeing vaccination clinics, coordinating the deployment of the Trust's mobile vaccination units, managing vaccine logistics across the Trust, and maintaining accurate activity records.
Working closely with clinical teams, operational managers, pharmacy services, primary care providers, public health colleagues, and community services, the post holder will support the effective delivery of vaccination programmes. This includes coordinating vaccine deliveries and collections, managing vaccine stock in accordance with cold chain requirements, and ensuring equipment, consumables, and resources are available across all sites.
The role will support the setup, deployment, and operation of mobile vaccination and outreach services, ensuring clinics are fully equipped and operational. The post holder will monitor clinic activity, vaccine stock levels, and data quality, promoting best practice to improve efficiency, accessibility, and patient experience.
The role requires excellent organisational and communication skills, with responsibility for driving and safely deploying the mobile vaccination clinic vehicle, undertaking risk assessments, and ensuring a safe environment for patients and staff during service delivery.
Main duties of the job
Good verbal communication skills to communicate effectively with clinical teams, pharmacy staff, patients, and other Trust services.
Able to provide clear information and updates to colleagues during vaccination clinics and outreach activities.
Able to explain clinic arrangements and logistical processes clearly and politely to patients and colleagues.
Responds to routine enquiries and seeks guidance from supervisors when issues need to be escalated.
Communicates sensitively and professionally with patients from a range of backgrounds and with varying needs.
Works effectively as part of a multidisciplinary team, including vaccinators, nurses, pharmacists, administrators, and other support staff.
Develops and maintains positive working relationships with colleagues and service users.
Supports colleagues and contributes to the smooth running of vaccination services.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
Please Note : For a detailed job description for this vacancy, please see attached Job Description
Person Specification
Qualifications
Essential
- *Good standard of general education, including GCSEs (or equivalent) in English and Mathematics.
Experience
Essential
- *Previous experience in operating and driving 3.5T vehicles
- *Experience of working in a customerfocused or publicfacing role.
- *Demonstrable experience of using initiative and problemsolving skills to manage routine and nonroutine administrative tasks.
- *Understanding of the importance of confidentiality and information governance in a healthcare or public sector environment.
Desirable
- *Experience of working in a busy environment
- *Experience of working in healthcare
- *Previous Driving experience
Additional Criteria
Essential
- *Good verbal and written communication skills, demonstrating professionalism, empathy and compassion.
- *Ability to deal professionally and confidently with enquiries from staff, patients, visitors and external contacts.
- *Good IT and keyboard skills, including the use of standard office software and electronic systems.
- *Strong organisational skills, with the ability to manage competing priorities, multitask and meet deadlines.
- *Ability to work accurately and pay attention to detail in an environment with frequent interruptions.
- *Good timemanagement skills and the ability to work effectively under pressure.
- *Ability to handle sensitive and sometimes stressful situations calmly and appropriately.
- *Ability to use initiative, adapt to change and work effectively in unpredictable situations.
- *Confident in working with people at all levels and contributing positively to team working.
- *Demonstrates care, compassion and respect in all aspects of work.
- *Evidence of literacy and numeracy skills sufficient to maintain accurate records, stock monitoring, and operational documentation.
- *Full UK Driving Licence with the ability to drive Trust vehicles, including 3.5-tonne mobile vaccination vans.
- *Ability to work effectively, flexibly and collaboratively as part of a team to meet service needs.
- *Demonstrates an understanding of equality, diversity and inclusion and applies this in daily practice.
- *Open and flexible approach to work.
- *Ability to travel to multiple sites as required by the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)