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Shift Manager (Retail/Gas) @ AAFES (Army & Air Force Exchange Service)

Regular Full TimeOnsiteFull-time
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About this role

Job Description

Assists in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods. Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory. Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulations.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge

Additional Qualifications/Requirements

  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Previous Convenience Store/Gas Station experience preferred

We offer the following benefits for this position

  • Paid Vacation & Sick Leave
  • Medical & Dental insurance
  • Basic Associate Life, Personal Accident & Long Term Care Insurance
  • Flexible Spending Accounts
  • 401K
  • Holiday Premium Pay (Double Pay)
  • Mass Transportation Reimbursement
  • Associate Transfer Program (ATP)
  • Paid Military Leave
  • Personal Accident Insurance
  • FMLA & Administrative Leave
  • Paid Parental Leave
  • Employee Assistance Program (EAP)

*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details

Job Qualifications

One year of retail experience in retail store operations within the last two years is required.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

MUST BE ABLE TO WORK NIGHTS AND WEEKENDS

Major Duties

Assists in planning, managing and directing retail store operations.

Evaluates and enhances customer service and customer satisfaction.

Supervises, trains, develops and schedules associates for current positions and future growth.

Performs other duties as assigned.

Work Challenges

Extended Duty Hours / Varying Work Schedules

Shift Work 24/7 365 days/year

Fuel Management Compliance within 3 months of assuming position

Skills

MerchandisingLoss PreventionAccountingCustomer Servicefuel management complianceComputer

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