About this role
What you get to do in this role:
Provide relief and sustainable resolution to issues within our infrastructure.Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.Drive monitoring and automation initiatives To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Deep knowledge of Linux systems5+ Years’ experience with DevOps automation, CI/CD pipeline and agile methodologies5+ Years’ experience with Cloud technologies, preferably AzureExpertise in Observability and Monitoring of applications, services, and networks at scale10+ years Coding in various languages; we normally prefer Python, JavaScript, and RubyMySQL database administration, troubleshooting, and performance tuningNetworking skills, IP addressing and routing.Team-first attitude and an uncompromising attention to detail.Good collaboration and communication skillsAbility to work in shifts that cover one weekend day.Experience developing on the ServiceNow Platform is a bonus
JV20
JV20
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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