About this role
Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve this mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the foundation of our business philosophy!
- At this point, Zelh is looking for a Product Formulator to join our team.
- The Product Formulator & Quoter will be responsible for developing preliminary product formulas, preparing accurate Bills of Materials (BOMs), and creating quote packages for customer projects in the dietary supplement and nutraceutical industry.
- This role requires a strong understanding of ingredient science, potency levels, biological activity, and overage calculations to ensure that proposed formulas meet customer requirements and applicable labeling standards.
- The successful candidate will work closely with Product Development, Sourcing, Procurement, and Sales teams to ensure formula accuracy, cost transparency, and a smooth transition from initial quoting to final product specifications.
- As the role develops, the individual will also review and approve Finished Product Specifications (FPS) to ensure consistency between the original quote and the finalized product.
- Duties and Responsibilities Product Formulation & Technical Analysis: Interpret customer briefs, target formulas, and label claims to develop technically accurate ingredient lists and preliminary formulas.
- Determine appropriate ingredient forms, potency levels, biological activity values, and extract standardization requirements.
- Ingredient Calculations & Stability: Calculate ingredient overages to account for manufacturing losses, moisture, and shelf-life stability.
- Identify incompatible ingredients, potential formulation risks, and gaps in claim substantiation.
- BOM Development & Costing: Build detailed preliminary Bills of Materials (BOMs) for powders, capsules, and other finished product formats, including raw material specifications, part numbers, quantities, yields, unit costs, and estimated packaging components.
- Supplement & Nutrition Facts Panels: Prepare preliminary Supplement Facts Panels (SFP) and Nutrition Facts Panels (NFP), ensuring accurate ingredient declarations, serving sizes, percentage Daily Values, and required non-ingredient statements.
- Quote & Data Management: Enter and maintain accurate quote information in ERP and project management systems, including Deacom and Odoo.
- Ensure data accuracy for costs, suppliers, minimum order quantities (MOQs), and raw material sourcing notes.
- Sourcing & Procurement Coordination: Collaborate with Sourcing and Procurement teams on ingredient requests for quotations (RFQs), providing project details, estimated volumes, and sample requirements.
- Finished Product Specification Review: Compare finalized Finished Product Specifications against the original quote to verify formula integrity, ingredient levels, overage calculations, BOM accuracy, and label compliance.
- Quality Control & Discrepancy Resolution: Document discrepancies between original quotes and finalized specifications, escalating unresolved issues to the Product Development Manager before approval.
- Cross-Functional Collaboration: Work closely with Product Development, Sales, Sourcing, and Procurement teams to communicate technical assumptions, ingredient availability, cost drivers, and project requirements.
- Process Improvement & Documentation: Update legacy quote sheets, identify data gaps, maintain accurate formulation records, and support continuous improvements throughout the quote-to-order process.
- Education & Experience Bachelor's degree in Food Science, Nutrition, Chemistry, Biology, Biotechnology, Biochemistry, or a related scientific field.
- 3–6 years of experience in nutraceuticals, dietary supplements, food and beverage product development, or technical sales support.
- Strong knowledge of supplement ingredient science, including potency and activity declarations, overage calculations, extract standardization, and bioavailability considerations.
- Hands-on experience preparing detailed Bills of Materials (BOMs), including raw material specifications, quantities, yields, and cost calculations.
- Experience with ERP systems and project management tools; knowledge of Deacom and Odoo is an advantage.
- Experience working with or alongside a Contract Development and Manufacturing Organization (CDMO) is preferred.
- Skills & Competencies Strong analytical skills and excellent numerical accuracy in formulation and cost calculations.
- Exceptional attention to detail and the ability to identify inconsistencies in formulas, ingredient declarations, and product specifications.
- Good understanding of supplement labeling requirements and Supplement/Nutrition Facts panel preparation.
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
- Excellent written English communication skills and the ability to explain technical information clearly.
- Proactive problem-solving skills and the ability to identify potential formulation, sourcing, and costing risks.
- Ability to collaborate effectively with cross-functional teams in a remote, international environment.
- Ability to work independently while maintaining close communication with the Product Development team Working Conditions Work format: Fully remote.
- Working hours: 8 hours per day, with core working hours overlapping with the team from 9:00 AM to 3:00 PM Eastern Time (ET).
- Possible schedules: 7:00 AM – 3:00 PM ET 8:00 AM – 4:00 PM ET 9:00 AM – 5:00 PM ET Compensation: Competitive salary in USD.
- 10+ business days of paid time off Equipment: Provided by the company.