Communications Specialist @ WM

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals.

WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

Why WM Canada?

People are the driving force behind everything we do.

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

Build a career that matters.

At WM Canada, the work you do extends far beyond the office.

Every day, our teams support the essential services that help communities thrive. Whether you're developing business strategies, supporting employees, serving customers, managing technology, driving growth or strengthening our brand, your contributions help power one of North America's leading environmental services companies.

Why join WM Canada?

Make an impact

Help shape solutions that support communities, customers and critical infrastructure across Canada.

Career growth that doesn't stand still

Build new skills, explore new opportunities and grow within a company that values internal development and advancement.

A culture built around people

Join a collaborative team that invests in leadership, development and helping employees succeed at every stage of their careers.

National scale. Local impact.

Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader.

Rewards that grow with you

Competitive compensation, retirement savings support, employee share ownership opportunities and programs designed to support your wellbeing.

Why people stay

• Opportunities for career advancement
• Meaningful, purpose-driven work
• Strong leadership and development programs
• Industry stability and long-term growth
• A culture rooted in safety, integrity and accountability

Build your tomorrow at WM Canada.

I. Job Summary

This position supports the development, coordination and execution of internal communications initiatives across the Canada Area, with a focus on employee engagement, organizational alignment and the effective delivery of information to employees. Working under the direction of Communications leadership, the role develops and manages content across internal communications channels, supports leadership and business communications, and coordinates programs that strengthen employee awareness, connection and engagement.

The position works collaboratively with business leaders, field operations and functional teams to deliver clear, timely and engaging communications that support business priorities and reach employees across a geographically dispersed workforce. The role also provides support for employee events, recognition programs and select external communications initiatives.

II. Essential Duties and Responsibilities

• Develops, coordinates and executes internal communications initiatives that support Canada Area business priorities, organizational objectives and employee engagement.
• Works with business leaders, field operations and functional teams to identify communications needs, develop messaging and coordinate the delivery of information to targeted employee audiences.
• Drafts, edits and distributes internal communications materials, including leadership messages, employee announcements, newsletters, articles, presentations, digital content and other employee-facing communications.
• Supports the management and ongoing development of internal communications channels and platforms, including content planning, publishing, maintenance and engagement.
• Coordinates communications related to organizational updates, business initiatives, operational changes, company programs and other information relevant to employees.
• Supports employee engagement, recognition and culture-building initiatives through communications planning, content development and program coordination.
• Assists in developing and executing internal communications campaigns that reinforce company values, safety, employee awareness and organizational priorities.
• Works with internal stakeholders and translation resources to coordinate bilingual communications and ensure information is accessible to English- and French-speaking employees.
• Supports the planning, coordination and execution of employee events, leadership meetings, recognition activities and other internal initiatives.
• Develops and coordinates visual and digital communications materials, working with internal creative resources and external vendors to ensure consistency with company brand standards.
• Maintains internal communications calendars, content schedules and project trackers to support timely and coordinated delivery of employee communications.
• Monitors and reports on internal communications performance, including channel engagement, content reach and other relevant metrics, to identify opportunities for continuous improvement.
• Collaborates with Corporate Communications, Human Resources, Safety, Operations and other functional teams to align internal communications with broader organizational priorities and Canada Area needs.
• Provides support for sports partnerships, community initiatives and company events as required.
• Supports other communications projects and priorities as assigned.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited) in Communication, Journalism or Public Relations, or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 2 years previous experience in a communications department or agency (in addition to education requirement).

B. Preferred Qualifications

• Canva / Adobe Suite experience
• StaffBase or SharePoint (software)
• Analytics experience
• Design skills

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this hybrid position is $75,000 - $95,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy. In addition, this position is eligible for bonus.

This role is designated as Hybrid which will follow the WM Office Policy requiring in office work and an option to work remotely one day per week

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a RRSP, and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.