About this role
As an IT Support Engineer, you are responsible for providing first- and second-line IT support to internal colleagues across the organization. You ensure that IT systems run smoothly and act as the go-to person for hardware and software-related issues. Your base location is Wijchen, and you will also be required to work from the office in Nijmegen. From time to time, you may be required to travel and support other DFDS remote locations. You will collaborate closely with colleagues in an international IT team. Your strong communication skills and proactive approach ensure efficient and high-quality support.
Be a part of DFDS. Be a part of the movement.
What will you do?Provide first- and second-line IT support to internal users
Maintain, install, and configure hardware, software, and peripherals
Handle service desk tickets and ensure timely resolution
Contribute to IT projects across the organization
Collaborate with international colleagues and occasionally support other locations
What are we looking for?MBO level or equivalent, preferably in IT
Minimum of 2 years’ experience in an IT support role
Experience with both hardware and software (all-round profile)
Fluent in English; Dutch is a strong plus
Able to work independently as well as in an international team
Strong communication skills, proactive and service-oriented
Participation in an on-call support rotation is required
What do we offer?Competitive salary with 8.33% holiday allowance
Development opportunities in line with our study policy
Opportunity to travel free on DFDS ferries (3 times per year)
Pension scheme via ASR
Travel allowance for commuting and additional reimbursement for business travel (€0.28 per km, consisting of €0.23 net and €0.05 gross)
A pool car is available for longer business trips
Compensation and schedule for participation in the on-call service
Access to Benefits at Work (discount platform)
Optional collective health insurance
Fresh fruit at the office
Discounted fitness via Bedrijfsfitness Nederland
A stable and growing organization with focus on sustainability
Ready to take the next step?At DFDS, we believe in people with character and motivation. Are you ready to make a difference in an international environment? Apply now – we look forward to hearing from you!