About this role
Job Description
Position Summary
The Operations Coordinator II provides day-to-day administrative and operational support across inbound, outbound, transportation, and staffing activities. This role serves as a key communication link between Operations leadership, warehouse associates, transportation providers, support departments, and external partners.
Operational Coordination
- Support daily workflow across inbound, outbound, inventory, and transportation.
- Monitor schedules, staffing, workload, and appointments.
- Communicate changes in priorities and escalate barriers quickly.
- Maintain visibility to daily operating priorities and outstanding issues.
- Oversee, maintain, and troubleshoot advanced operational equipment and areas
- Oversee shuttle operation to ensure outbound SLAs are met and orders ship timely.
- Perform external DMS maintenance and analyze data through the shuttle user interface to solution and address common faults and maximize throughput.
Transportation & Shipping
- Manage carrier appointments, dock schedules, and shipment coordination.
- Communicate with carriers, drivers, vendors, and internal transportation teams.
- Track shipments and resolve exceptions; escalate delays or service failures.
Administrative Support
- Maintain SOPs, work instructions, logs, and operational documentation.
- Maintain accurate records and identify trends or variances for leadership review.
- Track action items and follow up on outstanding issues.
- Support audits, compliance tasks, and continuous-improvement initiatives.
Safety & Compliance
- Support safety policies and identify and escalate safety concerns.
- Ensure required documentation is complete and compliant.
- Uphold all safety requirements, including Lock Out/Tag Out procedures and mechanical safety checks.
Qualifications
Required
- High school diploma or equivalent.
- 1–2 years of experience in warehouse operations, distribution, or transportation.
- Strong communication, organization, and data-analysis skills.
- Proficiency in Excel, Word, and Outlook.
- Ability to work effectively in a fast-paced environment.
- Ability to obtain Lock Out/Tag Out certification as needed
- Attention to detail and commitment to accuracy in labeling and order flow.
Work Environment
- May require standing, bending, lifting, and working near equipment.
- Flexible scheduling, including weekends, holidays, or overtime as needed.
Time Type
Full time
Job Type
Regular
Job Family Group
Distrib & Matls Mgmt
Location Region/State
Missouri
EEO Statement
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision