About this role
Job Description
- This person will provide senior level support for network systems delivery issues and participates in projects to transition to support.
- Performs complex troubleshooting and problem resolution including proactive investigation of current issues.
- Supports custom tools or integrations to meet business requirements.
- Works on assignments that are complex in nature.
- Coordinates installation maintenance upgrades and tuning of Network systems.
- Maintains enterprise systems standards and procedures.
- Independently prepares and maintains technical documentation to assist with ongoing operation maintenance and development of systems.
- Known as a SME for certain technology tools products and or processes.
- Maintains certifications as appropriate.
- Works with vendors as needed on technical requests.
- Provides guidance and training for and mentors junior staff.
- Demonstrates working knowledge and utilization of Process Improvement change management.
- Bachelors degree in IS or a similar field OR comparable work experience required.
- Senior level Network Operations role with after hours on-call rotation.
- Candidate should be local with work from home options available.
- CCNP and minimum 6 years of experience preferred.
- Familiarity with Cisco Nexus product line and Data Center networking support is preferred.
- Knowledge of EIGRP, OSPF and BGP required for this position.
Job Requirements
Applicable Experience
- 6-9 years
- CCNP - Cisco
- Bachelor's Degree - Computer and Information Science
Job Details
- Full Time
- Day (United States of America)