About this role
V.Ships Leisure is looking for Spa Hairdresser on behalf of Orient Express Sailing Yachts. The Guerlain Hairdresser is responsible for delivering high-end hair services as part of the Spa and wellness experience, combining technical excellence with a refined sense of luxury service.
- As a true ambassador of the House, the Hairdresser contributes to elevating the guest journey by integrating haircare into Guerlain’s global beauty approach, ensuring a seamless and personalized experience.
Guest Experience & Service Excellence Deliver exceptional, personalized hair services (cut, styling, blow-dry, treatments) Conduct in-depth consultations to understand each guest’s expectations and lifestyle Create a refined, seamless, and memorable guest experience Ensure full alignment with Guerlain, Forbes, and LQA service standards Technical Expertise & Signature Excellence Demonstrate a high level of mastery in cutting, styling, and finishing techniques Ensure consistency and excellence in service delivery following Guerlain protocols Maintain the highest standards of hygiene, precision, and consistency Stay up to date with international trends, techniques, and innovations Demonstrate strong expertise in studio hairstyling (styling studio), with the ability to deliver high-impact looks for events, photoshoots, and special occasions Notions of make-up artistry are a strong plus to support complete Integration within the Guerlain Spa Global Experience Position hair services as a natural extension of Guerlain’s beauty and wellness expertise Collaborate with Wellness Experts to deliver a holistic and cross-disciplinary approach Contribute to the development of premium hair rituals aligned with Guerlain DNA Retail & Product Prescription Provide expert and personalized product recommendations Drive retail performance through a “prescription mindset” (not selling, advising) Support the development of haircare as a strategic revenue pillar within the Spa Brand Ambassador Embody Guerlain’s heritage, values, and luxury standards at all times Maintain impeccable grooming, posture, and communication Deliver storytelling around Guerlain expertise, products, and philosophy