About this role
We are looking for a senior Engineering Manager to lead our Ops & Demand engineering team, the engineers who build the tools our operations teams run on (reconditioning, logistics, inventory, customer service) and the Shopify online store our customers buy from. The team has 6 engineers and two Product Managers, one for Ops and one for Demand, and will grow as the business does. The engineering organization is about 20 engineers across two impact teams (Ops & Demand, B2B Supply), a Platform team and two Staff Engineers. You report to the VP Engineering and work closely with the Product Managers and the operations and commercial leaders of each region.
Why Upway? Because we’re not just building tech - we’re redefining how mobility works in the circular economy. You’ll join an ambitious, fast-moving team backed by world-class investors, with the opportunity to architect a platform that touches millions of people and shapes the future of sustainable transportation.
- We are looking for a manager who understands the business first, who holds a high bar on quality, and who can set the pace of the team according to what is at stake.
- Prioritize building great products.
- Make sure each team member navigates prioritization against business stakes: They decide with the PMs what gets built, what gets deferred, and when a tactical request takes precedence over roadmap work.
- Ensure each team member takes velocity, quality and risk of what the team ships as their responsibility, including stability of the online store and the back-office tools used daily by the operations teams.
- Stay close to the business: spend time with the reconditioning, logistics, customer service and local teams to understand their bottlenecks and turn them into the right engineering solutions.
- Lead and grow the team as the business justifies it: hiring, onboarding, coaching, performance and career development of each engineer.
- Partner with the Platform team and the Staff Engineers on architecture, technical standards and cross-team projects.
- Contribute to the engineering leadership team: organization design, engineering strategy, budget and hiring plan for 2027 and beyond.
- Keep technical depth to review designs, unblock engineers and challenge solutions, without being the main individual contributor.