About this role
Assistant Store Leader – People & Culture SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop culture.
- As an Assistant Store Leader, you will work closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently.
- As an Assistant Store Leader of People, you will work closely with the Store Leader to build a high-performing, inclusive team culture and lead all people-related responsibilities from talent acquisition and onboarding to development, performance, and employee relations.
- In this role, you’ll bring strong emotional intelligence, operational focus, and a people-first leadership style to every aspect of the day to day business in store.
- You inspire confidence and accountability while shaping a store culture that prioritizes growth, trust, and meaningful connection.
- Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer.
- You coach Team Members to bring warmth, presence, and purpose to each interaction.
- Own all talent acquisition responsibilities for the store, including outreach, recruitment, interviews, and hiring.
- You actively build a diverse pipeline, seek out top talent, and ensure every candidate experience reflects SKIMS values and standards.
- Be proactive in hiring and anticipate staffing needs ahead of time and maintain a strong bench of potential candidates.
- You network consistently and leverage your community, resources, and industry insight to stay ahead of the curve.
- Drive Results through people.
- You connect hiring strategies, staffing levels, and team performance directly your store's KPIs and customer experience.
- Lead and execute the onboarding experience to ensure every new hire feels welcomed, supported, and set up for success!
- Proactively manage scheduling and labor planning to ensure the store is staffed to meet business demands while delivering on the SKIMS service promise.
- Support the Learning Agility of the team by identifying training needs, coaching in the moment, and building learning plans that support career growth and team development.
- Own the store’s performance management routines.
- You support a culture of clear expectations, feedback, and consistent coaching.
- Manage employee relations with care and objectivity.
- You have strong communication, confidentiality, organization, and consistent follow-through.
- Identify strong leaders and build a bench of talent by supporting growth and succession plans.
- You help your team to see a future for themselves at SKIMS.
- Develop and execute engagement strategies that recognize wins, celebrates individuality, and fosters team connection.
- Ensure compliance with all SKIMS policies, procedures, and relevant labor laws.
- You maintain high standards of integrity and consistency.
- Partner with your Store Leader and the HQ People & Culture teams on feedback, hiring tools, onboarding resources, and learning strategies that enhance store culture and team performance.
- Model inclusivity and emotional intelligence in every interaction.
- You Inspire Yourself and Others by supporting a store culture that embraces different voices, perspectives, and lived experiences.