About this role
- The Operational Governance Senior Analyst will support the design, implementation, and continuous improvement of the organisation's Operational Resilience framework, ensuring compliance with UK regulatory expectations (FCA/PRA) and Lloyd's market requirements, alongside supporting the outsourcing and third-party risk management framework across all critical third parties, in line with SS2/21.
- The role will contribute to embedding resilience and robust third-party governance across important business services, third-party dependencies, and operational processes, ensuring the business can prevent, respond to, and recover from disruptions.
- Support implementation and ongoing enhancement of the Operational Resilience framework in line with UK regulatory requirements and Lloyd's Principles.
- Assist in identifying and maintaining mapping of Important Business Services and key dependencies, including third parties, to ensure accuracy as the business evolves.
- Support key activities within the Operational Resilience cycle, including tracking of vulnerabilities / remedial actions and scenario testing across critical business functions.
- Maintain documentation and evidence to demonstrate regulatory compliance.
- Contribute to regulatory responses (FCA/PRA/Lloyd's) and audit activity.
- Maintenance of Operational Resilience framework and supporting documentation, including policies, logs and supporting production of the annual self-assessment.
- Support the Operational Resilience Steering Group, including preparation of papers and packs for review.
- Assist with onboarding of syndicates including review of target operating model and set up of third-party arrangements.
- Support the ongoing management of the outsourcing and third-party risk management framework, covering all critical third parties.
- Track and follow up on ongoing monitoring activity – including performance/SLA review, financial and operational resilience checks on providers, and renewal of due diligence.