About this role
At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.
Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor’s degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
- Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows.
- Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria.
- Perform manual testing of forms, reports, configurations, workflows, and role-based access controls.
- Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable.
- Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments.
- Identify, document, track, and retest defects through resolution.
- Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues.
- Support UAT coordination, release readiness, production validation, and the collection of test evidence.
- Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements.
- Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery.