About this role
We are looking for a highly skilled and motivated individual to assume the role of Online Casino Manager within commercial department. As an Online Casino Manager, you will play a pivotal role in overseeing our CRM, affiliate marketing, reporting, marketing, KYC, AML and fraud departments while being the responsible of day-to-day casino operation and take ownership of its commercial performance. This position requires a strategic thinker with strong leadership qualities, decision-making expertise, and the ability to drive the team towards operational excellence.
Commercial Ownership: Manage day-to-day casino operations and drive commercial performance, tracking key KPIs including GGR, NGR, active players, bonus costs, and RTP. Portfolio & Supplier Management: Oversee the game portfolio across all verticals (slots, live casino, table games), manage aggregator/provider relationships, coordinate new launches, and secure exclusive content. Promotions & Retention Strategy: Collaborate with CRM and Marketing to design, execute, and evaluate promotions, tournaments, bonusing, and VIP/loyalty initiatives to maximize player lifetime value and ROI.
Data & Performance Reporting: Monitor provider, game, and player metrics to deliver actionable reporting, competitive benchmarks, and strategic growth recommendations to leadership. Cross-Functional Execution: Align with Product, Tech, Payments, Marketing, and Customer Support to deliver operational initiatives and product enhancements on schedule. Compliance & Responsible Gaming: Ensure all casino operations, releases, and marketing campaigns adhere strictly to licensing conditions, local market regulations, and Responsible Gaming standards.