About this role
Are you an experienced Property Loss Adjuster looking for a role where no two days are the same? We’re looking for an experienced Property Loss Adjuster to join our team, managing a varied caseload of Domestic and Commercial property claims across a range of values and complexities. You’ll take ownership of claims from start to finish, working closely with policyholders, clients and other stakeholders to deliver a proactive and high-quality service. If you’re confident managing your own workload, enjoy the variety that comes with loss adjusting, and thrive in a fast-paced environment, this could be a great next step.
As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.
- Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
- Process all invoices and approve estimates within 3 working days of receipt/agreement.
- Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
- Ensure policy holders, stake holders and clients are regularly updated, on every touch of the file or at least every 10 days.
- Full completion of all prepared site notes templates and associated documentation within set SLA’s Ensure that the data contained in the claims platform is accurate at all times.
- Assist in maintaining accurate management information by completing spreadsheets as necessary.
- Reduce elapsed timescales by providing and fostering a proactive approach to file management.
- Identify cases of possible fraud and recoveries and refer as appropriate within set SLAs.
- Work to ensure correct policy interpretation and validation.
- Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
- Ensure files are always up to audit standards.
- In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
- Build good working relationships with clients and staff, internal and external to the Davies Group