About this role
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work!
You will be valued and supported and receive excellent benefits including but not limited to: Reward platform – discounts for over 800 retailers 25 days holiday (rising with service) Development, training, and professional qualifications Davies are looking to recruit exceptional Claims Handlers to join our growing Claims team in our Preston office.
This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients 37.5 hours per week Monday-Friday (1 in 3 Saturdays on a rota basis) Start Date: January 2027 Interacting with a variety of people including customers, insurers, suppliers and colleagues around the country Ensuring the correct information gets to the right people, you’ll be confident in your written and verbal correspondence and checking policy cover Reviewing and setting up new claims, appointing contractors and updating claims on internal systems Prioritising and reviewing diaries in a timely manner Issuing payments to policyholders and suppliers for settlements Contributing to team, division and wider business growth and development Your day to day role will involve communicating with customers via various methods, Inbound and outbound calls, Emails, SMS and also via our automated claims journey Always making sure that we communicate with customers via their preferred method to ensure their claims is handled proactively and quickly