About this role
As an Operations Coordinator, you will be responsible for undertaking a wide range of administrative duties which includes allocation of studies to radiologists; ensuring all information is managed correctly; logging of activities; liaising with clients and following up accordingly. You will act as the main point of contact and be responsible for the dissemination of information, messages and enquiries for the radiologist team, working with multidisciplinary team members, other health professionals, and staff.
- Core functions, but not limited to: Allocate studies in line with clients’ service level agreement (SLA) and radiologists’ skill mix and availability Maintain accurate client activity logs Deal with administrative queries and requests from clients and act as a liaison with the clinicians, as necessary Respond to all client and radiologist queries and requests Ensure reports are in line with turnaround time requirements Collaborate within operations team to ensure smooth transition and coverage of all work Action tasks set by radiologists via our systems and email Support clients and radiologists with Picture Archiving and Communication Systems (PACS) training and issues Taking on ad-hoc tasks and operational projects, as requested