About this role
Job Description
Learning Administration Process Specialist with GERMAN
Location: Bucharest - hybrid work
REQUIREMENTS
We are looking for a person with:
- Between 1–4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
- Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
- Strong LMS and learning-program administration knowledge
- Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
- Experience in analyzing learning data, resolving complex cases and coordinating campaigns
- Knowledge of confidential assessment administration and learning audit controls
- Ability to coach associates and engage facilitators, vendors and retained stakeholders
- Fluency in German and English (min C1 level)
RESPONSIBILITIES
Your key activities
- Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
- Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
- Administer learning and assessment instruments and operational survey-provider interfaces.
- Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
- Review learning records, schedules and course-maintenance activity for accuracy and completeness.
- Coordinate approved content updates and process improvements.
- Maintain SOPs and knowledge content and coach associates on learning processes and controls.
- Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.
You can expect from us
- Long-term and stable cooperation
- Benefit platform
- Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
- 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year
- Modern, cozy and central location in Bucharest
- Teamwork in a multicultural environment
- Medical subscription and life assurance