About this role
ob responsibilities: Handle customer inquiries, complaints, service requests, and email correspondence Coordinate after-sales service activities, including account management and maintain customer relationships Prepare quotations and follow up sales-related queries Provide administrative support to the sales team Support and coordinate company's sales projects Perform ad-hoc duties as assigned
Job requirements
Bachelor's degree, any major 3 years of experience in sales support, customer service, or order coordination Familiar with quotations, order follow-up, and after-sales processes Good command of both written and spoken English and Chinese Proficient in MS Office; experience with CRM/ERP is a plus Detail-oriented and responsible, with strong communication and coordination skills; able to handle multiple tasks at once Customer service mindset and a good team player