Quality Supervisor @ Actalent

Job Title: Quality SupervisorJob DescriptionThe Quality Supervisor leads quality assurance and food safety activities within a food packaging facility, ensuring that products consistently meet regulatory, customer, and internal standards. This role oversees quality staff on second shift, drives continuous improvement through data-driven initiatives, and maintains robust food safety and quality systems, including HACCP, PCQI, and GFSI-aligned programs.

Responsibilities

• Ensure adherence to quality and food safety practices during all production and packaging operations.
• Maintain product holds and develop effective corrective and preventive actions (CAPA), using root cause analysis to address deviations and monitoring CAPA effectiveness over time.
• Schedule and approve timecards in the time and attendance system, assign daily tasks, and provide ongoing training, coaching, and mentoring to quality team members.
• Monitor quality processes and procedures to verify their effectiveness and drive continuous improvement across operations.
• Initiate, document, and track trend nonconformance reports (NCRs) and CAPAs for all quality and food safety deviations.
• Participate as an active member of the internal audit team, contributing to scheduled food safety and facility Good Manufacturing Practices (GMP) audits.
• Coordinate pre-operational, post-operational, and glass/brittle plastic inspections to maintain a safe and compliant production environment.
• Serve as a communication liaison between plant management and quality staff, supporting both corporate and plant-driven quality and food safety initiatives.
• Work as part of the food safety team to maintain the food safety plan and update standard operating procedures (SOPs) as needed.
• Ensure that associates at all levels receive training on quality and food safety programs and that training requirements are consistently met.
• Collaborate with other supervisors and managers across the organization to share best practices and promote standardization of quality processes.
• Perform and maintain the environmental monitoring program, including routine sampling and testing, and oversee the product testing program for allergens, contaminants, and other critical parameters.
• Collect, analyze, and trend monthly key performance indicator (KPI) data for the Quality Manager and assist in preparing reports and presentations for leadership.
• Provide day-to-day leadership to second-shift quality staff, ensuring clear expectations, high performance standards, and a culture of food safety and quality.

Essential Skills

• Minimum of 5 years of experience in food quality or an equivalent quality assurance role within the food industry.
• Experience testing for allergens, contaminants, and other food safety hazards in a production or packaging environment.
• Strong understanding of food safety principles and regulatory requirements applicable to food manufacturing and packaging.
• A minimum of 6 months to 1 year of proven leadership experience overseeing staff or leading teams.
• Hands-on experience conducting or supporting HACCP programs and maintaining HACCP documentation.
• PCQI (Preventive Controls Qualified Individual) certification and practical experience applying preventive controls.
• Experience with GFSI (Global Food Safety Initiative) audits and standards.
• Demonstrated experience conducting CAPA investigations, including root cause analysis and implementation of corrective and preventive measures.
• Proficiency in monitoring and improving quality systems, including environmental monitoring and product testing programs.
• Ability to analyze and trend KPI data and prepare clear, concise reports for management.
• Strong communication skills to effectively liaise between management and quality staff and to deliver training across all levels of the organization.
• Ability to coordinate and participate in internal audits and GMP inspections.
• Comfort working on second shift (approximately 3:00 p.m. to 12:00 a.m.) in a food packaging facility.

Additional Skills & Qualifications

• Bachelors degree, preferably in food science, quality, microbiology, or a related field.
• Formal HACCP certification.
• PCQI certification with demonstrated application in a food environment.
• Experience supporting or leading GFSI certification or surveillance audits.
• Experience in structured CAPA processes, including documentation and follow-up verification.
• Exposure to internal audit programs for food safety and GMPs.
• Experience mentoring and developing quality technicians or inspectors across multiple shifts.
• Ability to collaborate with cross-functional teams and share best practices across different departments or facilities.

Work EnvironmentThis role is based in a food packaging facility where candy products are packaged but not produced onsite. The position operates primarily on second shift, typically from 3:00 p.m. to 12:00 a.m., overseeing seven direct reports on that shift and supporting a broader team of approximately twenty quality technicians across all shifts. The environment is production-floor based, with routine movement between packaging lines, inspection areas, and laboratory or testing stations to support environmental monitoring, product testing, and inspection activities. Team members follow standard food manufacturing and packaging practices, including adherence to Good Manufacturing Practices (GMPs) and plant-specific hygiene and safety requirements. The facility emphasizes collaboration, continuous improvement, and a strong culture of food safety and quality throughout operations.

Job Type & LocationThis is a Permanent position based out of Dekalb, IL.

Pay and BenefitsThe pay range for this position is $88000.00 - $95000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.strong benefits including PTO

Application DeadlineThis position is anticipated to close on Nov 4, 2026.

Workplace TypeThis is a fully onsite position in Dekalb,IL.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.