About this role
Operations Manager
St. James’s Place Partner Practice | North London
Salary: £40,000–£50,000 + Benefits
Hours: Full-time, flexible working
Location: Modern North London offices
About the Practice
An established and highly regarded SJP Partner Practice is seeking an experienced Operations Manager to oversee daily operations, lead the Administration and Paraplanning teams, and support ambitious business growth.
Following sustained organic growth and the integration of an additional client bank, the Practice plans to recruit four further team members by the end of Q2 next year.
The Role
Working closely with the Partner and Senior Management Team, you will take ownership of operational efficiency, team performance, workflow management and business development.
This opportunity would suit an experienced Practice or Operations Manager, or a Senior Administrator or Team Leader ready to step into a broader leadership role.
Key Responsibilities
- Oversee day-to-day Practice operations and service delivery.
- Lead, develop and manage the Administration and Paraplanning teams.
- Manage workloads, workflows, case progression and performance.
- Improve processes, systems and operational efficiency.
- Support business growth, recruitment and the integration of new client business.
- Oversee client servicing, review preparation and new business administration.
- Maintain strong compliance, record-keeping and operational standards.
- Liaise with SJP Head Office and key stakeholders.
- Work with the Partner on business planning, resource allocation and strategic initiatives.
About You
- Strong financial services administration experience, ideally within an SJP Partner Practice or wealth management firm.
- Experience in Practice Management, Operations Management, Team Leadership or a senior support role.
- Proven people-management and team-development skills.
- Good understanding of financial planning processes, client servicing and compliance.
- Excellent organisational, communication and problem-solving abilities.
- A proactive approach to process improvement and business growth.
- Confident using Microsoft Office and CRM systems; Salesforce or Intelliflo experience is advantageous.
What’s on Offer?
- £40,000–£50,000 salary, depending on experience.
- Flexible working arrangements.
- Modern North London offices.
- A key leadership role working directly with the Partner.
- The opportunity to shape operational strategy and support an expanding Practice.
- Long-term career development within a growing business.